Windows Pro 11, 10, 8 7
Competent Accounts Receivable Specialist bringing 25 years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Performed collecting, reconciliation, credit balance resolution, research, correspondence, and independent problem solving.
-Served as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues.
-Reviewed claims with outstanding balances and identifies actions to successfully collect revenues.
- Followed up with insurers.and patients to collect outstanding balances in an environment focused on building enduring customer and business relationships. Utilize Payer Portals via the internet for claim disposition.
Utilized various collection strategies and methodologies in order to collect on charged-off consumer and commercial debt.
negotiated payments while complying with federal and state collection guidelines as applicable; recovered debts, minimized costs through
effective practices; collected pre and post judgement accounts and transferred them to the appropriate party.
Calculated, calendars and tracked significant events and identified critical deadlines;
Filed and served legal documents with courts and parties;
Monitored and maintained complex electronic and manual internal filing system;
Performed files management on a regular basis by reviewing, reading, and checking status of cases to keep attorneys informed of significant and important items;
Prepared and finalized routine legal documents and correspondence for review
Reviewed and processes all incoming mail and legal messenger deliveries.
Call center experience
undefinedAs a Recovery Representative Ill As a Legal Collection was responsible for skip-tracing, repossession of collateral and collection of balances owed via payoff or suitable payment arrangements, and possible settlement (on charged off loans). As a Recovery Representative Ill handles the most complex customer cases that require a solid understanding of Operations Servicing processed including (but not limited to) active-duty military/SCRA, bankruptcy, impounded/stored vehicles, insurance/estate claims, and Employee accounts. As a Recovery Representative Ill served as a backup for the Sr. Loss Mitigation Representative as needed.
Windows Pro 11, 10, 8 7
Microsoft 365 Word
Private Investigator Database TLO
Skip Tracer Database - Tracers