Julius Murray

• Provided excellent customer service, addressing concerns promptly and ensuring customer satisfaction throughout the leasing process.
• Demonstrated exceptional multitasking abilities by managing multiple lease negotiations simultaneously while maintaining high levels of organization and focus on priorities.
• Established rapport with prospective clients by actively listening to their preferences and offering tailored solutions that met their specific requirements.
• Boosted sales revenue by effectively communicating product benefits and negotiating lease terms with clients.
• Contributed ideas during team meetings that led to innovative solutions for improving overall operational efficiency.
• Generating 90-105 Automobiles sold yearly
• Top performer for 11 consecutive years generating the Cadillac Award for Excellence

* Performed client sit down sessions that involved listening to the needs of the client.

* Consulting with the clients about there expectations on automotive needs, such equipment needed, financing or leasing and money down.

* Arranging financing with lenders,discussing rates with clients best interest at hand.

* Closing deals with client and financing department,ensuring documents being signed properly and discussed so customer has a clear understanding.

* Final part is going over automobile with client so they understand the operation of the features.

* Follow up and asking for referrals and a great survey.

* Cadillac Mark of Excellence Award Winner

* Generate 10-12 automotive sales per month.

* Meet & Greet with prospects, perform consultation to access client needs and expectations.

* Assist clients in selection of the right vehicle that meets their needs.

* Consultant with them about our processes and procedures So they have a clear understanding of financing & leasing options.

* Responsible for paperwork disclosure & signing. Closing out sales process and getting clients into financing.

* Generate over 125 automobiles sold per year

* Always #1 to #2 in lead sales production

* Cadillac Excellence Award Winner

• Met with customers to discuss service needs and develop effective and practical solutions.
• Met with customers to discuss service needs and offer available solutions.
• Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
• Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
• Coordinated schedules and assigned work orders to maximize productivity within the service department.
• Developed strong relationships with customers, resulting in repeat business and increased loyalty.
• Established a positive working environment through fostering teamwork, providing support during challenging situations, and celebrating individual achievements.