Julius Ndzi
Haslet
Summary
A dynamic, smart, and interactive man with a sound professional background, good knowledge of customer services and the hospitality industry, with excellent communication skills is seeking for placement in any collaborative and challenging environment.
Overview
15
15
years of professional experience
Work History
Warehouse Security Reception
Dubai International Airport
01.2014 - 01.2021
- Greet and welcomed customers
- Checking shipping documents and providing confirmation
- Issuing visitor pass with respect to area of access
- Directing customers and providing next steps to follow
- Assisting with any inquiries or issues they may have
- Making announcements as need arises
- Signing customers In and Out of the warehouse
- Documenting all activities and updating customer records
- Responding to phone calls and emails
- Writing daily, weekly and monthly reports
Dental Receptionist
Nkwen Baptist Hospital
01.2006 - 01.2013
- Greet and welcome customers, respond to phone calls and emails
- Scheduling and cancelling appointments through phone and one on one basis
- Managing organization inventories and supplies
- Filling insurance forms, verifying insurance policy compliance
- Handling customer records, updating charts
- Acting as a liaison between customer and staff making sure communication is clear and well understood
Education
GCE Advanced Level Certificate -
GCE Ordinary Level Certificate -
Diploma in Computer Support Technician -
Skills
- Packaging and labeling
- Heavy lifting
- Pallet jack handling
- Problem-solving
- Loading and unloading
- Warehouse safety
- Order picking
- Attention to detail
- Team collaboration
- Warehouse organization
- Environmental awareness
- Multitasking and organization
- Safety compliance
- Conflict resolution
- Physical stamina
- Barcode scanning
- Pallet stacking
- Cleaning and organizing
Competence
- Public relations
- Office management
Personal Information
- Date of Birth: 09/26/79
- Gender: Male
Hobbies and Interests
- Reading
- Playing with my kids
- Watching documentaries
Others
Customer service training
Timeline
Warehouse Security Reception
Dubai International Airport
01.2014 - 01.2021
Dental Receptionist
Nkwen Baptist Hospital
01.2006 - 01.2013