Accomplished Hemodialysis and Inpatient Psychiatric Nurse with extensive experience in the VA Medical Center and United States Air Force. Demonstrates expertise in mediation, conflict resolution, and team leadership while excelling in technical diagnostics. Consistently enhances patient care and team efficiency through effective crisis management and operational improvements. Aiming to leverage clinical skills and leadership abilities to drive quality healthcare outcomes.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Hemodialysis / Inpatient Psychiatric Nurse
VA Medical Center
Washington, DC
10.1997 - Current
Conducted blood counts and other tests to support safe transfusion processes.
Administered prescribed medications to patients as directed by physician orders.
Performed EKG's, chemistry analysis, urinalysis and hematology for multiple patients daily.
Provided dialysis care to patients with chronic renal failure, including monitoring of hemodialysis machines and vascular access sites.
Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
Followed strict aseptic techniques to protect patients when collecting blood and tissue samples.
Completed PMB instructor certification for the VA Medical Center
Engaged in crisis intervention techniques when appropriate to de-escalate situations involving agitated or violent behavior from patients.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Provided direct care to patients in a safe, respectful and therapeutic manner.
Performed regular rounds throughout the facility to check on the well-being of all residents and patients.
Followed laboratory guidelines for handling biological specimens.
Recorded control values from technical instruments to maintain reliability and validity of test results.
Observed strict confidentiality and safeguarded all patient-related information.
Conducted analysis to address customer service concerns which led to greatly improved customer relations and performance output.
Conducted quality control checks, calibration and technical troubleshooting of hemodialysis machines.
Cleaned and sterilized lab area, tools and equipment.
Managed departmental inventory and supply ordering.
Non-Commissioned Officer in Charge
United States Air Force Active Duty / Reserve
Andrews Air Force Base, MD
04.1986 - 10.2006
Participated in Desert Shield and Desert Storm as a Medical Services Specialist.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Facilitated on-site staff training, and developed processes and procedures to increase accuracy.
Oversaw personnel recruitment and performance.
Led a team of sixteen Medical Technician professionals to meet emergency patient care needs.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Created monthly schedules for medical technicians to keep every shift well-staffed.
Recruited, hired, and trained new employees, including monitoring and reviewing individual performance.
Led staff meetings for a team of sixteen to communicate command center and department directives.
Reviewed employee performance annually, and delivered constructive feedback to improve weaknesses.
Managed day-to-day operations, including supervision and assignment delegation for a sixteen-member team.
Addressed internal and customer-related issues each day, and affected strategic resolutions.
Requisitioned, received, stored and documented unit equipment and supplies.
Managed administrative needs of group, including record keeping and report writing, with team of four Tech Sargents, Master Sargent and Airmen.
Oversaw gathering of intelligence and combat information to support troops on ground.
Directed automated supply systems and liaised between supply and data processing sectors to facilitate smooth transitions.
Oversaw all facets of ground supply administration, operations and personnel for Contingency Deployment operation.
Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
Effectively controlled the release of proprietary and confidential information for general client lists.
Education
Certification - Healthcare And Nursing Sciences
School of Healthcare And Nursing Sciences
San Antonio, TX
9 1986
Associate of Science - Healthcare
Community College of The Air Force
Montgomery, AL
5 1999
High School Diploma -
Peabody High School
Pittsburgh, PA
5 1986
Skills
Mediation and Conflict Resolution
PMB Instructor
Intelligence management
Team leadership
30 years CPR certified
De-escalation techniques
Behavioral management
Technical expertise
Combat planning
Hazardous materials handling
ADL support
Patient progress monitoring
Results-oriented
Troubleshooting and diagnostics
Chemicals handling
Customer relations
Health assessments
Certification
California Licensed Vocational Nurse - #VN147820 - expires Feb 28, 2026
NA at Diagnostic Radiologic Technologist Marion VA Medical Center, Marion VA Medical CenterNA at Diagnostic Radiologic Technologist Marion VA Medical Center, Marion VA Medical Center
Laboratory Supervisor (Hematology) at Pathology and Laboratory Medical Services, VA Medical CenterLaboratory Supervisor (Hematology) at Pathology and Laboratory Medical Services, VA Medical Center
Nurse Assistant (registry) at West L.A VA Medical Center(westways Medical Staff)Nurse Assistant (registry) at West L.A VA Medical Center(westways Medical Staff)