Detail-oriented professional with exemplary communication, interpersonal, and creative thinking skills. Recognized for hard work and reliability. Seeking to leverage expertise in service and time management to contribute effectively to your company.
Overview
17
17
years of professional experience
Work History
Allied Universal
04.2022 - Current
- Monitor and control assigned locations to ensure safety and security
- Detect and report suspicious activities and rule infractions
- Respond to alarms and incidents promptly
Telus International
03.2013 - 07.2023
- Documented processes for evaluating webpages using internal tools
- Maintained up-to-date knowledge of search engine guidelines
- Conducted audits of websites to identify technical SEO issues
Safewest Banking
04.2013 - 08.2022
- Provided exceptional customer service and assistance with banking needs
- Addressed inquiries, resolved issues, and promoted bank products
- Processed financial transactions while ensuring compliance with policies
Appen
04.2012 - 08.2022
- Analyzed and optimized website content for search engines
- Created performance reports with actionable improvement recommendations
- Researched SEO trends and industry developments
KarmaHub
02.2015 - 06.2022
- Evaluated website content for relevance and usability
- Utilized keyword research tools to enhance SEO campaigns
- Monitored project progress through regular reporting
Monticello Gaming & Raceway
05.2016 - 04.2019
- Diagnosed and repaired machine malfunctions to ensure smooth operations
- Provided exceptional customer service to build guest loyalty
- Managed machine payouts and financial transactions
Sullivan Arc
06.2012 - 09.2017
- Educated families and patients on care plans and conditions
- Assessed patient conditions and made informed care decisions
- Worked closely with individuals with traumatic brain injuries and cardiac conditions
UPS
09.2014 - 01.2015
- Assisted UPS drivers with package deliveries.
Walmart
03.2008 - 07.2011
- Maintained organized merchandise and collaborated with retail representatives to enhance sales.