Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Julius Thompson

Troy,NY

Summary

Talented Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.

Deli Manager skilled in making food items such as wraps, salads and side dishes for high-volume deli operation. Strong trainer experienced teaching new employees correct processes and procedures.

Results-oriented Deli professional experienced in operating equipment, maintaining employee safety and following health code guidelines. Manages area operations with efficient and quality-focused approach.

Competent Job Title bringing more than Number years of food service and progressive leadership experience. Maintains budget controls and coverage needs to achieve business targets and provides high-quality Type support. Builds relationships with patrons and employees by applying basic Language skills.

Committed and hardworking Job Title with Number years of experience directing Industry food service. Well-rounded leader with talent for supervising employees and Skill. Swift problem solver with quick and effective solutions to wide array of issues.

Energetic Job Title with Number years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction. Saved Number% through exceptional budget management.

Effectively manage personnel and business operations to handle demanding Area of expertise needs while maximizing customer service standards. Trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Deli Manager

Golub Corporation
Troy, NY
03.2013 - 08.2021
  • Set schedules for Number staff by planning and designating shifts and hours.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Inventoried food products and associated materials on Timeframe basis.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Limited portion sizes and used garnishes to control food costs.
  • Orchestrated positive customer experiences by overseeing every area of Type operations.
  • Directed team of Number deli workers handling $Amount in weekly business.
  • Developed special promotions to increase revenues.

Picker & Packer

Imperial Pools Inc. Pool
Latham, NY
09.2008 - 10.2013
  • Pulled orders quickly to maintain demanding productivity goals.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Removed items from shelves or storage bins and scanned tags.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
  • Printed labels, packaged boxes and loaded into outbound containers.
  • Checked inventory and selected products from specific locations based upon availability.
  • Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.

Education

GED - Tourism And Travel Management

Norman Thomas HS
33rd Street Ny Ny
09.1996

Skills

  • Shipment Preparation
  • Compliance Requirements
  • Work Station Assignments
  • Worker Training
  • Orientation and Onboarding
  • Kitchen Staff Supervision
  • Equipment Preparation
  • Work Area Inspections
  • Safe Work Practices
  • Food Safety and Quality
  • Assignment Schedules
  • Food and Beverage Service
  • Service Training
  • Timesheet Organization
  • Billing and Payment Processing

Certification

Food service manager

Timeline

Deli Manager

Golub Corporation
03.2013 - 08.2021

Picker & Packer

Imperial Pools Inc. Pool
09.2008 - 10.2013

GED - Tourism And Travel Management

Norman Thomas HS
Julius Thompson