Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Volunteer
Timeline
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Julius E. Ekeroma

Chief Operations And Strategy Consultant
Seattle,Washington

Summary

With an extensive 26-year background in operations, technology, and financial management, I bring a wealth of expertise as a seasoned technology executive specializing in optimizing business operations and sales processes. At Alphaveta Technologies, I successfully consulted and managed a diverse portfolio of clients, ranging from startups to high-performing enterprises that generated over $100mm in revenue. My primary focus is on enhancing organization and operational performance, surpass KPIs, and implementing process improvement initiatives. As a Data Scientist, I utilized cutting-edge technological tools and client data to uncover new solutions and identify lucrative financial and growth opportunities. Furthermore, as an accomplished academic researcher, award-winning author, and respected thought leader, I deliver profound analytical rigor and innovative problem-solving skills, allowing me to provide strategic value and deliver transformative solutions to an organization.

Overview

27
27
years of professional experience
10
10
years of post-secondary education

Work History

Chief Business Strategist and Consultant

Alphaveta Technologies
Seattle, WA
10.2021 - Current
  • Spearhead strategic planning and business development initiatives for clients, identifying future growth opportunities, and driving long-term corporate strategy.
  • Conduct in-depth market analysis and trend forecasting to advise clients on potential business expansions and innovative ventures, ensuring sustainable growth and competitive advantage.
  • Collaborate closely with client leadership teams to develop and refine corporate visions and strategies, aligning them with emerging market opportunities and technological advancements.
  • Facilitate high-impact workshops, training sessions conference speaking engagements for client teams, enhancing their strategic thinking and decision-making capabilities in line with future business objectives.
  • Develop comprehensive risk management strategies to anticipate and mitigate potential challenges in clients' strategic endeavors, ensuring resilience and adaptability.
  • Champion a culture of continuous improvement and innovation within the operations department and across the organization, utilizing Lean Six Sigma Black Belt expertise to drive process improvements, increase revenue, reduce losses, and eliminate waste.

Chief Operating Officer and Chief of Staff to CEO

Bond Intelligence
Seattle, WA
06.2019 - 02.2021
  • Oversee the day-to-day operational functions of the organization, ensuring strategic objectives are met and operations are efficient and effective.
  • Act as a key advisor to the CEO, providing insights and support on strategic decisions, policy development, and organizational planning.
  • Coordinate and lead executive meetings, ensuring alignment between various departments and the CEO's strategic vision and goals.
  • Manage high-level projects and initiatives directly under the CEO, facilitating cross-departmental collaboration and communication to drive organizational success.
  • Represent the CEO in internal and external engagements, acting as a liaison between the CEO and other stakeholders to maintain consistent communication and organizational alignment.

Chief Operating Officer

OpenEXA Technologies
Seattle, WA
12.2017 - 06.2019
  • Led and coordinated the PR, Events Planning, Sales, and Marketing teams to enhance municipal government financial transparency, driving the adoption of our platform and facilitating clear communication of financial data to citizens.
  • Achieved a record-breaking revenue increase of 150% above target, collaborating with the Head of Data and Platform to realize operating profit, growth, and customer service performance goals across over 2000+ government entities in America.
  • Spearheaded a 15% increase in platform adoption by delivering onsite in-classroom lessons and presentations focused on transparency, program software, and data integration.
  • Developed a customized municipal financial transparency platform for a local government, enabling the clear presentation of the city’s financial data in a user-friendly and transparent format.
  • Oversaw a comprehensive operational strategy at OpenEXA Technologies, focusing on improving internal efficiencies and productivity, while enhancing the customer experience and service delivery through technological innovations.

Head of Americas Sales and Global Supply Chain Ops

NCSOFT Corp.
Bellevue, WA
11.2014 - 04.2018
  • Launched new retail products, overseeing end-of-cycle inventory planning, deployment of go-to-market strategies, channel fill, and initial launch purchase forecasting, ensuring a strategic and efficient product introduction process.
  • Fostered partnerships with major platforms like Xbox and PlayStation, and key vendors including Amazon, Walmart, and GameStop, to produce and globally expand top-selling, award-winning titles, enhancing the company's market presence and revenue streams.
  • Led the Sales team to achieve an unprecedented 430% year-over-year revenue growth in the Americas region, contributing to over $110M in annual revenue, demonstrating exceptional sales leadership and strategy execution.
  • Implemented rigorous sales forecasting and order processing guidelines, resulting in a significant 75% reduction in order processing time, thereby streamlining operations and enhancing customer satisfaction.
  • Managed all aspects of Global manufacturing and supply chain operations, maintaining strong relationships with suppliers, which involved material planning, cost negotiation, and the development of key metrics and reporting systems, ensuring operational excellence and efficiency.

Director of Sales Ops and Global Supply Chain

NCSOFT
Bellevue, WA
07.2010 - 11.2014
  • Directed sales process and reporting activities across North America, Latin America, and Oceania, focusing on financial metrics, productivity, quality compliance, training, and efficiency to optimize regional sales operations.
  • Oversaw the manufacturing and production lifecycle, from raw materials to finished goods, for all North American territorial plants, ensuring quality and efficiency in the production of gaming products.
  • Achieved a 370% year-over-year growth in new business within secondary market areas by identifying emerging market opportunities and implementing channel marketing strategies to increase market share.
  • Reduced operational expenses by 30%, enhancing sales performance standards and actions at the territory level, complemented by meticulous weekly and monthly tracking and reporting of sales performances.
  • Collaborated cross-functionally with Senior Management, Finance, Operations, and Brand Management teams to drive operational efficiencies, establish best practices, and initiate improvement initiatives, contributing to the overall optimization of business processes.

Sr. Vice President of Operations

American Lenders Service Company
Seattle, WA
05.2007 - 06.2010
  • Directed the annual planning process, including the development of quarterly budgets, business plans, and strategic objectives for a national service provider catering to 80% of financial and lending institutions in the collateral recovery industry.
  • Achieved a significant 60% reduction in operational costs by overhauling the ERP system, purchasing and outfitting new service trucks with innovative technology, enhancing overall operational efficiency.
  • Developed and implemented enhanced performance metrics to oversee monthly assessments and forecasts, managing key relationships with vendors, business partners, and critical customer accounts to ensure organizational efficiency and effectiveness.
  • Regularly interfaced with multiple stakeholders to gather intelligence, promote the company, and uncover new business opportunities, fostering growth and market expansion.
  • Drove initiatives with team leaders and the organization to contribute to long-term operational excellence, ensuring alignment of operational activities with the company's strategic goals and market demands.

Director of Sales and Marketing Operations

American Lenders Service Company
Seattle, WA
05.2005 - 04.2007
  • Expertise in developing and executing comprehensive sales and marketing strategies that align with the company's goals and drive market growth.
  • Proficiency in analyzing market trends, customer data, and sales metrics to make data-driven decisions and optimize marketing and sales efforts.
  • Ability to lead and manage sales and marketing teams effectively, ensuring collaboration across departments for cohesive operations.
  • Strong skills in managing key client relationships, developing new business opportunities, and implementing customer retention and satisfaction strategies.
  • Knowledge of innovative marketing techniques and sales processes, with a focus on adapting to changing market dynamics and technological advancements.

Sr. Accounting Manager

WatchGuard Technologies Inc.
Seattle, WA
09.2003 - 04.2005
  • Oversee and manage all accounting operations, including billing, accounts receivable, accounts payable, general ledger, and revenue recognition, ensuring accuracy and compliance with financial regulations.
  • Coordinate and prepare timely financial statements, reports, and budget forecasts, providing critical financial insights to support strategic decision-making.
  • Lead month-end and year-end close processes, ensuring efficient, accurate, and timely completion of all financial activities.
  • Implement and maintain robust internal controls and accounting procedures to ensure the integrity of financial data and safeguard company assets.
  • Collaborate with external auditors and other financial professionals to ensure successful audits and compliance with all regulatory requirements.

Commercial Account Manager

Qwest Communications
Seattle, WA
07.2001 - 08.2003
  • Manage and grow a portfolio of commercial accounts, developing strong client relationships to ensure customer satisfaction and retention.
  • Identify and pursue new sales opportunities within the commercial sector, leveraging in-depth knowledge of Qwest Communications' products and services.
  • Collaborate with cross-functional teams to develop and implement tailored solutions that meet the unique needs of each commercial client.
  • Monitor market trends and competitor activities to adjust sales strategies and maintain a competitive edge in the telecommunications industry.
  • Provide exceptional customer service and support, resolving any issues efficiently to maintain high levels of customer trust and loyalty.

Finance and Accounting Manager

National Mobile Television, Inc.
Seattle, WA
02.2000 - 07.2001
  • Completed bi-weekly payroll for company employees.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Managed banking reconciliations and monthly balance sheet statements.
  • Investigated daily variances and corrected errors to resolve discrepancies.

Credit and Accounts Receivable Manager

Seattle's Best Coffee Corporate
Seattle, WA
07.1997 - 02.2000
  • Completed daily process adjustments to maintain accuracy.
  • Verified discrepancies and resolved clients' billing issues

Education

Ph.D. - Business Analytics (Data Science)

University of South Alabama
Mobile, AL
05.2021 - 05.2024

Master of Science - Business Analytics

University of Washington
Tacoma, WA
07.2017 - 02.2018

Master of Science - Supply Chain

University of Washington
Seattle, WA
07.2016 - 06.2017

MBA - Technology Management

University of Washington
Seattle, WA
12.2012 - 06.2014

BBA - Accounting

University of Washington
Seattle, WA
09.1994 - 06.1997

Executive Certificate - Masters of Negotiation

Harvard University
Cambridge, MA
05.2018 - 05.2018

Executive Certificate - Digital Marketing Transformation

Yale University
New Haven, CT
04.2019 - 04.2019

Certification - Lean Six Sigma Black Belt

Cornell University
Ithaca, NY
08.2018 - 12.2018

Certification - Lean Six Sigma Green Belt

Purdue University
West Lafayette, IN
03.2016 - 08.2016

Skills

Expert Data Scientist

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Accomplishments

  • Listed on Google Scholar for writing an academic article on "The Impact of Airbnb on Urban Housing on cost affordability".
  • Currently have four other academic articles pending peer review and academic journal publishing.
  • Award-winning Author for an academic paper presentation and the Academy of International Business in October 2022
  • Currently published 2 childrens books, that are listed in over 15 countries around the world including Amazon.
  • Two more additional chilrens books are pending publications in January and February of 2024..

Software

Python

R Programming

AS400

Quickbooks

MS Office

SPSS

Sales Force

Peach Tree

MS Dynamics

CRM

Tableau

MS Power BI

Hubspot

Volunteer

  • Board Member, Community Homes
  • Seattle Union Gospel Homeles Missions
  • Federal Way Foursquare Church Volunteer
  • ASPCA Contributor
  • Federal Way School District Crossing Guard
  • High School Students Internship and Mentorship Program
  • College Student Internship Coach and Mentor

Timeline

Chief Business Strategist and Consultant

Alphaveta Technologies
10.2021 - Current

Ph.D. - Business Analytics (Data Science)

University of South Alabama
05.2021 - 05.2024

Chief Operating Officer and Chief of Staff to CEO

Bond Intelligence
06.2019 - 02.2021

Executive Certificate - Digital Marketing Transformation

Yale University
04.2019 - 04.2019

Certification - Lean Six Sigma Black Belt

Cornell University
08.2018 - 12.2018

Executive Certificate - Masters of Negotiation

Harvard University
05.2018 - 05.2018

Chief Operating Officer

OpenEXA Technologies
12.2017 - 06.2019

Master of Science - Business Analytics

University of Washington
07.2017 - 02.2018

Master of Science - Supply Chain

University of Washington
07.2016 - 06.2017

Certification - Lean Six Sigma Green Belt

Purdue University
03.2016 - 08.2016

Head of Americas Sales and Global Supply Chain Ops

NCSOFT Corp.
11.2014 - 04.2018

MBA - Technology Management

University of Washington
12.2012 - 06.2014

Director of Sales Ops and Global Supply Chain

NCSOFT
07.2010 - 11.2014

Sr. Vice President of Operations

American Lenders Service Company
05.2007 - 06.2010

Director of Sales and Marketing Operations

American Lenders Service Company
05.2005 - 04.2007

Sr. Accounting Manager

WatchGuard Technologies Inc.
09.2003 - 04.2005

Commercial Account Manager

Qwest Communications
07.2001 - 08.2003

Finance and Accounting Manager

National Mobile Television, Inc.
02.2000 - 07.2001

Credit and Accounts Receivable Manager

Seattle's Best Coffee Corporate
07.1997 - 02.2000

BBA - Accounting

University of Washington
09.1994 - 06.1997
Julius E. EkeromaChief Operations And Strategy Consultant