Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Julius Hurst

Lithonia,GA

Summary

Focused Supervisor offering strong background in policy and safety procedure development, implementation and enforcement. Quality driven leader, leveraging exceptional employee training and development capabilities.

Overview

16
16
years of professional experience

Work History

Branch Manager

Hertz Car Rental
05.2023 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Kept meticulous records using both manual filing systems and digital databases, guaranteeing easy access to essential documents when needed.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.

Courier (48 Hours Per Week)

Self-Employed
01.2021 - 05.2023
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Answered customer inquiries regarding shipments and provided updates on package arrival.
  • Managed 25 to 50 stops per day.

IT Specialist / Equipment Operator

Witron Integrated Logistics (48 Hours Per Week)
01.2016 - 05.2021
  • Supported operation of automated material handling system
  • Controlled and supervised technical equipment and systems
  • Maintenance and repair of mechanical electrical systems
  • Cleared machine faults in timely and efficient manner
  • Recognized and cleared system faults and errors
  • Exercised strong communication skills
  • Exercised computer skills
  • Delivered onsite technical support for 50 employees
  • Performed tests of functionality, security and performance of different workstations and devices
  • Identified potential risk and developed resolution processes
  • Evaluated and resolved network/system problems in efficient manner to minimize downtime

Supervisor

ABL Technics (50 Hours Per Week)
07.2015 - 10.2016
  • Operated Lye Machine, Industrial Oven, & Shot Machine
  • Detected and reported malfunctions and out-of-tolerance machining
  • Lubricated parts and performed minor maintenance to improve machine function
  • Routinely monitored feed and speed of machines during machining process
  • Assisted machine operators with finished pieces
  • Maintained necessary level of communications between shifts
  • Responsible for achieving production requirements
  • Trained staff of 10 direct labor employees to perform assembly and manufacture of product
  • Operated forklifts, hoists and other material handling equipment
  • Adhered to all safety protocols and safe work practices to reduce likelihood of injury
  • Handled logistics paperwork (inbound/outbound)
  • Emailed daily reports of shift progress/completions

Operations Manager

EPE Industries USA (50 Hours Per Week)
02.2013 - 07.2015
  • Developed and implemented process improvements in support of improved productivity and quality programs
  • Coordinated incoming raw materials, packaging materials and supplies
  • Directed scheduling of production shifts and employees
  • Directed employee supervision including hiring, reviews, rewards, and discipline
  • Ensured proper functioning of facility and equipment
  • Developed and managed education and training of staff
  • Troubleshoot machinery and operation
  • Ensured safe work environment for employees
  • Lead forecasting of production requirements and production plan
  • Ensured good relationships and communications are maintained with regulatory agencies
  • Approved PO's and invoices
  • Managed crew of 30+ employees

Maintenance Tech

DAF Maintenance (40 Hours Per Week)
06.2012 - 01.2013
  • Auto scrub floors, maintain cleanliness of all surface areas, ensure inventory was stocked/accounted, secure premises
  • Performed building closing procedures
  • Reduced labor costs by more than 15% through assessment and improvement of staff training

Lead

Worldwide Language Resources (84 Hours Per Week)
01.2009 - 01.2012
  • Led 8 employee finance crew in government post office through general labor in mail room/warehouse
  • Processed transactions as cashier with register/Pitney Bowes
  • Completed box inspections for mail traveling international and in theater
  • Drove/maintained forklift for shipping, receiving, processing, and unloading/loading of trucks/airplanes
  • Collected, weighed, and affixed postage to outgoing mail, parcels, and other materials for domestic and international destinations
  • Processed packages for USPS shipment
  • Maintained appropriate records regarding postage, casualty mail, registered mail, certified mail, parcels, and other mail requiring special handling
  • Kept work areas orderly, clean, and safe; ensuring proper care in use of equipment and supplies
  • Was responsible for managing supplies
  • Responsible for maintenance of common spaces for appearance and functionality
  • Maintained storage area
  • Maintained and ordered equipment and supplies for facility operation
  • Required to troubleshoot problems with malfunctioning mail room equipment, and place service calls when necessary
  • Assist departments with moving and lifting materials as needed
  • Verified each delivery against shipping instructions before delivering to customers
  • Loaded truck and properly secured items to prevent damage during transportation
  • Completed on-time deliveries by choosing best and most efficient routes

Education

GED -

Fort Gordon Challenge Academy
Fort Gordon, GA
05.2008

Skills

  • Time Management
  • Customer Service
  • Complex problem solving
  • Technical problem-solving
  • Quality assurance
  • Conflict resolution
  • Training and development
  • Operations management
  • Interpersonal communication
  • Leadership
  • Issue resolution
  • Priority management

Accomplishments

  • Class 1, 4, & 5 Industrial Truck Driving Permit (Sit-down forklift, cherry picker, clamp lift, electric pallet stacker) Forklift Trainer's Certificate.

Timeline

Branch Manager

Hertz Car Rental
05.2023 - Current

Courier (48 Hours Per Week)

Self-Employed
01.2021 - 05.2023

IT Specialist / Equipment Operator

Witron Integrated Logistics (48 Hours Per Week)
01.2016 - 05.2021

Supervisor

ABL Technics (50 Hours Per Week)
07.2015 - 10.2016

Operations Manager

EPE Industries USA (50 Hours Per Week)
02.2013 - 07.2015

Maintenance Tech

DAF Maintenance (40 Hours Per Week)
06.2012 - 01.2013

Lead

Worldwide Language Resources (84 Hours Per Week)
01.2009 - 01.2012

GED -

Fort Gordon Challenge Academy

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