Dynamic HR Generalist with a proven track record at Ease My Way Community Care Agency LLC, skilled in developing HR policies and enhancing employee onboarding. Adept at training and mentoring staff, fostering a collaborative environment while ensuring compliance. Strong background in recruitment and data evaluation, driving organizational success through effective communication and strategic planning.
Overview
10
10
years of professional experience
Work History
HR Generalist
Ease My Way Community Care Agency LLC
04.2021 - Current
Managed employee onboarding processes, ensuring compliance with agency policies and local regulations.
Facilitated training sessions to enhance staff development and improve retention rates.
Developed and implemented HR policies that align with organizational goals and foster a positive work environment.
Conducted regular audits of employee records to maintain accuracy and confidentiality in personnel files.
Collaborated with management to address employee relations issues, promoting effective communication and conflict resolution.
Reviewed and screened applicant resumes to identify qualified candidates.
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Direct Support Professional
Alternative Services – Oregon, INC
05.2018 - 04.2021
Provided personalized support to individuals with developmental disabilities, enhancing daily living skills and independence.
Facilitated communication between clients and families, ensuring clear understanding of needs and preferences.
Assisted in the development and execution of individualized service plans, aligning with client goals and objectives.
Trained new staff on best practices for client care and safety protocols, fostering a collaborative team environment.
Monitored progress of clients' personal goals, documenting changes and suggesting adjustments to care plans as needed.
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Transported clients to medical and dental appointments to provide support.
Quality Assurance Analyst
LSG Sky Chefs
02.2016 - 05.2018
Conducted thorough inspections to ensure product quality and adherence to specifications.
Implemented corrective actions for non-conforming materials, improving overall product quality.
Developed and implemented quality control procedures to enhance consistency across production lines.
Trained junior inspectors on inspection techniques and quality standards, fostering team skill development.
Collaborated with production teams to identify and resolve quality issues swiftly and effectively.
Analyzed inspection data to drive continuous improvement initiatives and reduce defect rates.
Performed visual inspections and non-destructive tests where appropriate.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Kept detailed records of quality and imperfect products.
Education
Associate of Applied Science - Medical Billing/Coding Specialist
Mt. Hood Community College
Gresham, OR
08-2021
Medical Customer Service Representative
Mt. Hood Community College
Gresham, OR
06-2020
Skills
HR policies and procedures
Onboarding and orientation
Background checks
Recruitment and selection
Training and mentoring
Customer relations
Microsoft Office Suite
Confidential document control
Data evaluation
Pre-employment screening
In-person and telephone interviewing
Timeline
HR Generalist
Ease My Way Community Care Agency LLC
04.2021 - Current
Direct Support Professional
Alternative Services – Oregon, INC
05.2018 - 04.2021
Quality Assurance Analyst
LSG Sky Chefs
02.2016 - 05.2018
Associate of Applied Science - Medical Billing/Coding Specialist