Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Juliza Gonzalez

Astoria,NY

Summary

Operations Associate with a strong background in the Department of Education, specializing in inventory management and customer service. Expertise in coordinating events and maintaining safety compliance, leading to streamlined documentation processes. Focused on enhancing student engagement through creative programming and clear communication.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Operations Associate

Department Of Education
Queens, NY
11.2024 - Current
  • Under principal or teacher supervision, relieves teachers during non-teaching school activities
  • Relieves teachers such as those in the yard, hall, lavatory, study hall, and other monitorial and patrol duties.
  • Handles, stores, and distributes textbooks, instructional supplies, and special materials.
  • Aids with clerical work of a routine nature.
  • Aids in supporting order in the lunchroom, and eases lunch service.
  • Maintains school inventories.
  • Aids with school clerical work of a routine nature.
  • Checks, reports, notes, library lists, etc.
  • Handles the arrival and departure of children transported to school by bus.
  • Guides children through lunchroom processes, managing hand washing, wrapper disposal, and organized lining up for lunch service.
  • Incorporated additional responsibilities as assigned by educators or administrators.
  • Facilitates the service of lunch to children. Coordinates collection of dishes and utensils while handling refuse disposal.
  • Facilitate and coordinate children's engagement in everyday activities, such as entry, dismissal, lunch, and emergency drills.

Senior Group Leader

Jacob Riis neighborhood Settlement
Queens, New York
10.2017 - Current
  • Ensure the health, safety and well-being of children in the program, by providing close supervision of all activities.
  • Maintain accurate program documentation (incident/accident/behavior reports, attendance & sign-in / sign-out sheets).
  • Assist children with homework and guide students in their academic growth. Participate with the children in all enrichment activities such as sports, art, dance, drama, etc.
  • Create and conduct innovative age appropriate activities and develop lesson plans for activities that include STEM, AE Literacy, Recreation, Academic Support, Positive Action, Living Health and Nutrition.
  • Communicate with families, on a weekly basis, about their children's strengths and areas needing attention.
  • Prepare the learning environment, by creating a welcoming space that exhibits student work.
  • Work as part of a collaborative team; provide support to other Specialists and Group Leaders in implementing activities.
  • Understand and communicate the Jacob Riis philosophy and the goals of the Riis Academy Afterschool program to the participants and parents.
  • Adhere to all Department of Health and New York State OCFS policies and standards.
  • Communicate effectively with peers, participants, supervisors and school administration.
  • Actively participate in all training sessions, designated meetings and special events.

Front Desk Agent

Hanac Inc.
Queens, New York
09.2021 - 03.2022
  • Monitored and authorized entrance and departure of employees, visitors, and other persons to maintain security/safety of the premises.
  • Monitored building surveillance cameras.
  • Kept public areas clear of loitering.
  • Directed visitors to their appropriate destination within the building.
  • Provided customer service in accordance with company-established standards and expectations.
  • Opened and closed mechanical doors for residents, visitors, and employees when entering and leaving.
  • Answered and forwarded telephone calls, took messages if necessary, and provided information regarding the Property Management office schedule.
  • Generated, distributed, or disconnected building and/or garage key fobs or key cards.
  • Signed for mail and deliveries.

Summer Camp Staff Member

Ella Baker School
New York, New York
06.2021 - 08.2021
  • Kept participants safe with thorough instruction and ongoing monitoring of activities.
  • Organized, led, and promoted interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies.
  • Enforced rules and regulations of recreational facilities to maintain discipline and ensure safety.
  • Provided breakfast, lunch, and snack centers for students.

Learning Lab Instructor

Voice Charter School
Queens, New York
09.2020 - 06.2021
  • Provided students with access to and feedback on their work.
  • Effectively managed 3rd grade class.
  • Maintained and enforced progressive discipline policy.
  • Maintained an appropriate learning environment for students.
  • Always enforced mask on and stay 6ft apart policy.

Education

Associate of Occupational Studies (A.O.S.) -

Mildred Elley
New York
07.2022

High School Equivalency -

Mildred Elley
New York
08.2020

Skills

  • Inventory management and record keeping
  • Data entry and documentation
  • Customer service excellence
  • Event coordination and planning
  • Safety compliance and regulations

Certification

  • Security Guards, 01/01/21
  • 8-Hour and 16-Hour on the Job Training Course for Security Guards, 01/01/21
  • Fire Guard Exam Preparation Course for Security Guards, 01/01/21
  • Loss Prevention Officer Training Course for Security Guards, 01/01/21

Timeline

Operations Associate

Department Of Education
11.2024 - Current

Front Desk Agent

Hanac Inc.
09.2021 - 03.2022

Summer Camp Staff Member

Ella Baker School
06.2021 - 08.2021

Learning Lab Instructor

Voice Charter School
09.2020 - 06.2021

Senior Group Leader

Jacob Riis neighborhood Settlement
10.2017 - Current

Associate of Occupational Studies (A.O.S.) -

Mildred Elley

High School Equivalency -

Mildred Elley

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Juliza Gonzalez