Jullian Karana
Sterling Heights,MI
Summary
With a proven track record at Verizon, I excel in customer service and sales closing, enhancing client satisfaction and team revenue. Leveraging network development and performance improvement skills, I've successfully forged key relationships and exceeded sales targets, demonstrating a robust ability to resolve issues and upsell effectively.
Overview
6
6
years of professional experience
Work History
Sales Representative
Rio's Tire Shop
Sterling Heights, MI
05.2024 - 10.2024
- Developed key customer relationships to increase sales.
- Negotiated deals and handled complaints or objections.
- Created promotional materials such as brochures, flyers, and posters to advertise products or services offered by the company
Sales Representative Manager
Verizon
Sterling Heights, MI
01.2020 - 11.2021
- Provided ongoing support for existing customers by addressing inquiries, resolving issues, and upselling additional products or services.
- Analyzed sales data to identify opportunities for improvement in processes and procedures.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Sales Representative
Sprint
Troy, MI
09.2018 - 12.2019
- Reviewed monthly performance against targets set by management team.
- Adhered to established policies and procedures when handling customer accounts.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Education
Associate of Science - Business Administration And Management
Macomb Community College
Warren, MI06-2027
High School Diploma -
Walled Lake Central
Commerce06-2019
Skills
- Customer service
- Network development
- Sales closing
- Performance improvement
Languages
Arabic
Full Professional
chaldean
Full Professional
Timeline
Sales Representative
Rio's Tire Shop
05.2024 - 10.2024
Sales Representative Manager
Verizon
01.2020 - 11.2021
Sales Representative
Sprint
09.2018 - 12.2019
Associate of Science - Business Administration And Management
Macomb Community College
High School Diploma -
Walled Lake Central