Jullian Segundo
Richmond,TX
Summary
5 Years of experience in the hospitality industry excelling in high-volume environments and delivering outstanding customer service. Having worked through the tiers in a restaurant, consistently showing the ability to meet standards and excel beyond peers. Demonstrating adaptability and teamwork while efficiently managing multiple tasks to ensure guest satisfaction. Passionate about creating memorable experiences and contributing to the success of the team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Clarkwood
06.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Cheesecake Factory
06.2023 - 02.2024
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Received employee of the month within the first month bartending.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
The Cheesecake Factory
04.2021 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Maintained efficiency while managing 6 to 8 tables at once.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Lead Busser
The Cheesecake Factory
07.2019 - 02.2021
- Enhanced customer satisfaction by efficiently clearing and resetting tables for smooth dining experience.
- Adhered to strict sanitation guidelines when handling dishes and utensils, maintaining hygienic dining environment.
- Collaborated with servers to ensure timely delivery of food and beverages, resulting in improved service quality.
- Managed inventory of tableware and linens, guaranteeing sufficient supplies for daily operations.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High School Diploma -
SACRAMENTO ADVENTIST ACADEMY
Carmichael, CA06.2016
Skills
- Outstanding Customer Service (Experienced)
- Adaptability
- Teamwork
- Speed of Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Fast Learner
- Professional Service Standards
- Strong multitasking
- Team player attitude
References
- Gary Myers, Buisness Technology, 916-761-3238
- Anthony Juarez, Adroit builders, 530-210-6079
- Jim Geiger, Life Coach, 916-335-1880
Certification
- ServSafe Alcohol - National Restaurant Association.
- ServSafe Food Handler's Certification
Timeline
Bartender
Clarkwood
06.2024 - Current
Bartender
Cheesecake Factory
06.2023 - 02.2024
Server
The Cheesecake Factory
04.2021 - 06.2021
Lead Busser
The Cheesecake Factory
07.2019 - 02.2021
High School Diploma -
SACRAMENTO ADVENTIST ACADEMY
- ServSafe Alcohol - National Restaurant Association.
- ServSafe Food Handler's Certification
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