Julie Rivas
Los Angeles,CA
Summary
Proven team player and adept at vital signs monitoring, I leveraged exceptional customer service skills at Starbucks and Huntington Nursing Home to enhance team efficiency and patient satisfaction. By implementing comprehensive training programs and employing critical thinking in caregiving, I significantly contributed to creating positive environments and improving care standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Starbuck Brista
Starbucks
01.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained other employees in customer service, food safety, and performance requirements.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
CNA Student
Huntington Nursing Home
06.2024 - 07.2024
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Improved patient comfort by providing compassionate and empathetic care.
- Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
- Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
- Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
- Assisted in the implementation of individualized care plans under the supervision of registered nurses or licensed practical nurses.
- Displayed critical thinking skills when faced with complex caregiving scenarios involving multiple patients at once.
- Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
- Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.
Education
No Degree - Nursing Science
Santa Monica College
Santa Monica, CA06.2026
No Degree - CNA Certigicate
Prestige Career College
Los Angeles, CA07.2024
High School Diploma -
Synergy Quantum Academy
Los Angeles, CA01.2022
Skills
- Friendly and outgoing
- Team Player
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Vital signs monitoring
- Feeding Assistance
- Basic Life Support
- Adaptable to change
- Medical terminology knowledge
- Professional Bedside Manner
- Transfer Techniques
Certification
- First Aid/CPR Certified
Languages
Spanish
Limited Working
Timeline
CNA Student
Huntington Nursing Home
06.2024 - 07.2024
Starbuck Brista
Starbucks
01.2022 - Current
No Degree - Nursing Science
Santa Monica College
No Degree - CNA Certigicate
Prestige Career College
High School Diploma -
Synergy Quantum Academy