Julliet Miller

Spokane Valley

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

years of professional experience

Work History

Assistant Manager

Plato's Closet

07.2021 - 07.2024

Supervised day-to-day operations to meet performance, quality and service expectations
Maintained a clean, safe, and organized store environment to enhance the customer experience
Developed strong working relationships with staff
Monitored cash intake and deposit records
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels

Crew Member

Wendys Restaurant

02.2020 - 07.2021

Worked front counter, drive-thru and other areas
Took orders, prepared meals, and collected payments
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
Worked well with teammates and accepted coaching from management team

Education

Post Falls High School

Post Falls, ID

Skills

Customer service
Money handling
Team leadership

Decision-making
Problem-solving
Task delegation

Timeline