July Munoz
Blackshear,GA
Summary
Adept at leveraging power tool operation and team collaboration skills, I significantly enhanced productivity and safety at Clayton Homes Manufacturing. My ability to meet strict deadlines while ensuring quality standards showcases my commitment to results. With a track record of fostering positive work environments and executing precision measurements, I consistently exceed employer expectations. Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Reliable Construction Worker offering expertise gained over 3-year career in diverse labor roles. Versed in completing physically-challenging jobs and working long hours under all types of weather conditions. Familiar with Wood Trimming with history of quickly learning new techniques and equipment operation. Hardworking Construction laborer with talents in Wood working. Experienced in Mobile Home Manufacturing and known for safely and effectively completing tasks on Construction projects. Respectful, punctual employee multitasks with ease. Reliable and experienced worker with proven success in completing construction projects on time and within budget. Knowledgeable in following instructions and safety protocols. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Construction Worker
Clayton Homes Manufacturing
04.2022 - Current
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Maintained clean, organized worksites to promote a safe working environment and minimize hazards.
- Collaborated with team members to complete challenging tasks, demonstrating strong problem-solving abilities.
- Promoted a positive work culture amongst peers by fostering teamwork, mutual respect, open communication channels within the team dynamic.
- Operated power equipment to move materials and promote job efficiency.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Barista
Pan 'e Dolci
01.2017 - 10.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Conducted regular quality control checks to uphold highest standards of food and beverage service.
- Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Promoted additional items with beverages, increasing store sales.
House Cleaner
Self Employed Services
11.2016 - 01.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Sales Associate
Estivaneli International Free Zone Panama
04.2015 - 10.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Developed strong relationships with clients, leading to a higher volume of repeat business and referrals.
- Ensured regulatory compliance through meticulous documentation and adherence to industry standards.
- Utilized CRM software efficiently to manage client information databases whilst maintaining accuracy.
- Spearheaded initiatives aimed at improving overall team performance and collaboration within the department.
- Prepared comprehensive reports detailing portfolio performance metrics for broker review.
- Managed high volumes of trade orders accurately, minimizing errors and ensuring timely execution.
- Enhanced operational efficiency by streamlining processes for account opening, maintenance, and closing.
- Maintained extensive knowledge of investment products and services available to clients, effectively communicating their benefits during presentations or consultations.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
- Recorded supporting documentation for phone calls and written correspondence.
- Conducted research to answer questions and handle issues using multiple systems and resources.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Developed advanced product knowledge to share current information while generating and delivering products quotes.
- Worked with clients and finance companies to find optimal solutions for financing.
- Liaised with customers and funding sources to identify and remove roadblocks to business funding.
- Created and implemented strategic trading approaches.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Met with members to understand goals and recommend solutions to fit specific needs.
Export Supervisor
Roundtex Free Zone
07.2010 - 04.2015
- Optimized logistics networks to minimize costs while maintaining high customer satisfaction levels.
- Assisted finance department in resolving payment issues related to international transactions, ensuring accurate revenue recognition and cash flow management.
- Developed comprehensive export documentation packages, ensuring accuracy and timely submission to relevant authorities.
- Spearheaded continuous improvement of processes and controls to drive consistent customer satisfaction.
- Coordinated with customs brokers for smooth clearance of goods at ports of entry, minimizing delays and costs associated with storage fees.
- Established strong working relationships with distributors in various countries, increasing brand visibility abroad.
- Trained new team members on export procedures, enhancing overall department productivity.
- Developed contingency plans to address potential disruptions in supply chains caused by unforeseen events such as natural disasters or political instability.
- Negotiated favorable shipping rates with freight forwarders, resulting in significant cost savings for the company.
- Created detailed performance reports to track export KPIs, identifying areas for improvement and informing strategic decisions.
- Implemented inventory control measures to reduce stock discrepancies and improve order fulfillment rates.
- Examined documents to comply with federal and foreign regulations governing shipment, receipt and documentation of products.
- Ensured compliance with all export regulations, reducing risk of fines and penalties.
- Increased export efficiency by streamlining processes and implementing new software.
- Managed relationships with key clients, fostering long-term partnerships and improving retention rates.
- Oversaw pre-alerts to determine if freight would arrive as expected.
- Oversaw staffing and selection decisions to allocate resources and manage project assignments.
- Reduced lead times for international shipments with effective planning and coordination.
- Provided expert guidance to senior management on export-related matters, contributing to the development of effective growth strategies.
- Monitored global market trends to identify emerging opportunities within target regions for expansion efforts.
- Collaborated with sales teams to expand business opportunities in global markets.
- Reviewed existing export processes regularly, implementing improvements as needed to maintain a competitive edge in the industry.
- Established, monitored and revised service standards for customs clearance operations.
- Prepared various import, export and supplier forms for customs submittal.
- Spearheaded cross-functional initiatives aimed at improving interdepartmental collaboration around global trade operations.
Advertising Sales Representative
Fenalco Valle
01.2007 - 03.2010
- Listened attentively to client feedback to create stronger relations and shape business.
- Made outbound calls to existing customers to upsell advertising packages.
- Helped customers in determining design and layout of sold and spec ads.
- Negotiated contracts with vendors and clients.
- Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
- Exceeded quarterly sales targets consistently by leveraging industry knowledge and strong negotiation skills.
- Managed multiple accounts simultaneously while ensuring timely delivery of projects and exceptional client satisfaction.
- Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with [Number]% success rate.
- Evaluated campaign performance regularly with clients, recommending adjustments as needed to optimize results.
- Created and presented media and advertising packages to prospective customers.
Collections Supervisor
Grupo Consultor Andino S.A
02.2006 - 02.2007
- Enhanced collections efficiency by implementing and monitoring strategic collections plans.
- Streamlined department operations by optimizing workflows, policies, and procedures.
- Maintained a high level of customer satisfaction through professional communication and dispute resolution tactics.
- Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
- Researched accounts and completed due diligence to resolve collection problems.
- Established performance metrics to evaluate team success and identify areas for improvement.
- Reported on and recommended actions related to financial stability of potential clients.
- Improved team productivity through ongoing coaching, training, and performance evaluations.
- Mentored junior staff members on best practices in debt collection techniques and procedures.
- Reduced delinquency rates with proactive account management and timely followups.
- Investigated and reviewed credit risks and collections.
- Scheduled regular team meetings to review goals, analyze results data, discuss challenges faced during the collection process.
- Developed customized payment plans for clients experiencing financial difficulties to minimize losses.
- Identified needs and provided training to clarify expectations of collections agents.
- Acted as central point of contact for both employees and customers on routine credit and collection issues.
- Increased recovery rates for difficult accounts by utilizing effective negotiation skills.
Education
Bachelor of Science - Advertising And Marketing
Fundacion Academia De Dibujo Professional
Colombia06.2005
High School Diploma -
Colegio Catolico Rosalba Santander
High School08.2000
Skills
- Construction
- Power Tool Operation
- Team Collaboration
- Worksite safety
- Team-oriented and dependable
- Cutting and Trimming
- Trimming master
- Trimming skills
- Precision Measurement Abilities
- Quality Inspection
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Construction Worker
Clayton Homes Manufacturing
04.2022 - Current
Barista
Pan 'e Dolci
01.2017 - 10.2021
House Cleaner
Self Employed Services
11.2016 - 01.2017
Sales Associate
Estivaneli International Free Zone Panama
04.2015 - 10.2016
Export Supervisor
Roundtex Free Zone
07.2010 - 04.2015
Advertising Sales Representative
Fenalco Valle
01.2007 - 03.2010
Collections Supervisor
Grupo Consultor Andino S.A
02.2006 - 02.2007
Bachelor of Science - Advertising And Marketing
Fundacion Academia De Dibujo Professional
High School Diploma -
Colegio Catolico Rosalba Santander