Julyana Ramirez
Sylmar,CA
Summary
Proficient in fast-paced hospitality environments, consistently delivering courteous service to a high volume of customers. Skilled in multitasking and organization, performing opening and closing duties efficiently while restocking supplies as needed. Followed health safety guidelines rigorously during food preparation and service, contributing to a safe dining atmosphere. Recognized for maintaining a professional appearance and fostering positive guest interactions throughout service shifts.
Overview
1
1
year of professional experience
Work History
Server, Busgirl, Hostess, To-go Orders, Cleaner
James Family Restaurant
San Fernando, California
07.2023 - 10.2024
- Handled money transactions accurately while following company procedures for handling cash payments.
- Accurately recorded orders on cash register and point-of-sale system.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted guests and provided menus.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to high volume of daily customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
Bachelor of Arts - Business Administration
California State University of Northridge
Northridge, CA05-2027
Skills
- Customer service
- Team collaboration
- Employee training
- Time management
- Strong work ethic
- Positive and professional
- Multitasking and organization
- Positive guest interactions
- Professional appearance
- Guest engagement
- Hospitality service expertise
- Cash handling
- Food running
- Team member support
- Cleanliness standards
- Dining customer service
- Table bussing
- High volume dining
- Dining area maintenance
- Supply restocking
- Table resetting
- Guest seating
- Table setting
- Take-out service
Timeline
Server, Busgirl, Hostess, To-go Orders, Cleaner
James Family Restaurant
07.2023 - 10.2024
Bachelor of Arts - Business Administration
California State University of Northridge