
Dedicated and customer-focused transportation professional with over five years of experience as a Bus Operator for Metro Transit. Proven ability to navigate complex routes while ensuring passenger safety and satisfaction. Strong communication skills, with a demonstrated history of effectively addressing customer inquiries and resolving conflicts in high-pressure situations. Adept at utilizing technology to enhance service delivery, including electronic fare systems and real-time communication tools. Eager to leverage extensive knowledge of public transportation operations and a commitment to exceptional customer service in a Contact Center Specialist role, providing efficient and effective support to passengers and contributing to overall service excellence.
- In charge of reading assignments that demanded comprehension of mathematical skills when reading and analyzing blueprints. Followed strict protocol to carry out assignments to prevent any deviation and minimize mistakes.
In charge of visual and microscopic inspection, using microscope and optical comparator equipment, to ensure product compliance with customer conformance requests.
- Knowledgeable and efficient with handling calibers, micrometers, pin gages, high gages, and computer micro view software needed for product assembling.
- Handled microscopic equipment to inspect and detect any cosmetic defects in medical devices manufactured by the company. Implemented high-quality skills and experience learned over the years to produce conforming products.
-Apply knowledge and attention to detail to promote proper product inspection and prevent defective distribution of medical devices. Skills applied allowed for any minimization of the risk of returned defective medical devices, which would cost the company thousands of dollars.
-In charge of closing device history records, which in return get sent to document control for shipment of parts.
- Trained operators (i.e., press-tenders) to follow protocols to conform to customer’s order request.
-Verified all details engaged in the completion of work orders to job (i.e., verified part numbers, confirmed requested revisions, confirmed quantities requested in job orders.
- Performed daily packaging and inspection according to written instructions by the customer
- Carried out inspection of molding production to ensure compliance with customers’ product standards.
- Strictly followed policy and procedure in a controlled clean environment. Performed transactions in IQMS software and entered measure results in computer software.
- Worked closely with the engineering department to ensure protocols were followed
- In charge of closing work orders which were submitted to quality inspection for final shipment.