Juma Gabriel
PHOENIX,AZ
Summary
Adept at leveraging extensive caregiving and tax preparation expertise, I significantly enhanced patient well-being at Ohana Group Home and optimized tax liabilities for GMS Premium Tax Solution clients. Skilled in record-keeping and personal protective equipment use, my proactive approach and compassionate care foster strong relationships and ensure compliance with safety standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CAREGIVER
OHANA GROUP HOME
02.2018 - Current
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with daily living activities, running errands, and household chores.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
PROFESSIONAL TAX PREPARERS
GMS PREMIUM TAX SOLUTION
05.2017 - Current
- Mentored junior tax preparers, contributing to their professional growth and success within the firm.
- Researched tax implications for various deductions and credits.
- Implemented efficient record-keeping systems that improved accuracy and accessibility of clients'' financial information during the tax preparation process.
- Maximized client refunds with diligent identification of applicable deductions and credits.
- Developed customized strategies for high net worth individuals to optimize their tax liabilities while maintaining full compliance with regulations.
- Handled complex multi-state tax filings for individuals and businesses to achieve maximum savings on state taxes.
- Successfully resolved client disputes with the IRS by providing detailed documentation, negotiating on their behalf, and ensuring a fair resolution.
- Managed multiple deadlines effectively to ensure timely submission of all client tax returns.
SITE SUPERVISOR
RASCARE/BRIGHTSPRING GROUP HOME
07.2017 - 03.2024
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
- Trained new team members on site policies and procedures.
- Provided feedback to workers on job performance and safety procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Developed work schedules for team members to maximize shift coverage.
- Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite.
- Worked with personnel and managers to meet strict timelines.
- Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Provided onsite training to help develop employee skills.
- Resolved issues among team members to keep employees on task.
- Implemented best practices and safe operating procedures.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Oversaw personnel safety and efforts at work site.
- Sourced suppliers and purchased necessary materials for work.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Communicated with stakeholders on job milestones.
- Inspected equipment and tools used for safe operation.
- Supervised training of new construction and extraction workers on safety practices and procedures.
- Trained workers in proper methods, equipment operation and safety procedures.
- Assisted in recruiting and hiring new construction and extraction workers.
Teller Banking Representative
Equity Bank
02.2014 - 07.2016
- Delivered personalized financial advice to help customers achieve their short-term and long-term goals.
- Referred customers to other banking departments for specialized services.
- Processed applications for new accounts.
- Executed wire transfers, stop payments and account transfers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Educated customers on online banking and mobile banking applications.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Educated customers on use of banking website and mobile apps.
- Handled various accounting transactions.
Education
ELECTRICAL TECHNICIAN -
UEI COLLEGE
Phoenix, AZ10.2024
IT -
ACYR/ARIZONA COLLEGE
Phoenix, Arizona09.2024
Skills
- Personal Protective Equipment
- Fiber Optics
- Telecommunication Systems
- PLC
- Introduction to the Trade
- Main and Sub Panels
- Material Applications
- Hand and Power Tools
- Electronic Principles
- Electrical Principles
- Wiring Principles
- Cable tray setup
- Computers
- Networking
- Conduit Bending
- Electrical Controls
- Blueprint Reading
- Basic Wiring Methods
- Basic Electricity
- A/V Systems
- Home Theater
- Satellite TV
- Photovoltaic Installation
- Photovoltaic Wiring
- Record Keeping
- Safety
- Security Systems
- Access Control
- CCTV
- Service Loops
- System Integration
- Voltage drop
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of Number staff members.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
- Collaborated with team of Number in the development of Project name.
- Achieved Result by introducing Software for Type tasks.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
Languages
English,French,Swahili
Professional Working
Certification
- Professional Bookkeeper
- Professional taxpreparer
- SECURITY GUARD-ARMED.
- FINGER PRINT
- Personal Care Aide Certification (PCA) - Various State Agencies or Community Colleges.
- Adult CPR/AED certification – American Red Cross.
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Red Cross or St John Ambulance.
- OSHA Certified
- CPR/AED Certification
- State Driver's License
- First Aid Certification
- Professional tax prepare
Timeline
CAREGIVER
OHANA GROUP HOME
02.2018 - Current
SITE SUPERVISOR
RASCARE/BRIGHTSPRING GROUP HOME
07.2017 - 03.2024
PROFESSIONAL TAX PREPARERS
GMS PREMIUM TAX SOLUTION
05.2017 - Current
Teller Banking Representative
Equity Bank
02.2014 - 07.2016
- Professional Bookkeeper
- Professional taxpreparer
- SECURITY GUARD-ARMED.
- FINGER PRINT
- Personal Care Aide Certification (PCA) - Various State Agencies or Community Colleges.
- Adult CPR/AED certification – American Red Cross.
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Red Cross or St John Ambulance.
- OSHA Certified
- CPR/AED Certification
- State Driver's License
- First Aid Certification
- Professional tax prepare
ELECTRICAL TECHNICIAN -
UEI COLLEGE
IT -
ACYR/ARIZONA COLLEGE
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