Jumanne Robertson
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Garden City Community College
07.2022 - Current
- Assisted development and implementation of new administrative procedures.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Developed strategies to streamline and improve office procedures.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Performed research to collect and record industry data.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Transcribed and organized information to assist in preparing speeches and presentations.
Defensive Analyst
Utah State University
07.2020 - 06.2022
- Identified and resolved problems through root cause analysis and research.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Cultivated relationships with industry leaders and within company to share tips and information.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
Teacher
Mingus Union High School
02.2019 - 07.2020
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
High School Teacher
Aces School
07.2019 - 02.2020
- Developed communicative relationships with students and parents to support learning.
- Fostered positive and pleasant classroom culture while maintaining learning development goals.
- Planned, developed, and executed lessons reflecting high school curriculum and core educational standards.
- Distributed and collected classroom materials such as worksheets, quizzes, and tests.
- Created study guides, research materials and syllabi for students.
- Evaluated students' academic and social growth, kept appropriate records, and prepared progress reports to gauge performance.
Football Coach
Mesa Community College
08.2016 - 02.2020
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Instilled discipline and principles of good sportsmanship in players.
- Established strong team culture and values to promote teamwork, discipline and sportsmanship.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Recruited athletes by attending games, meeting with families, and presenting scholarship offers.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
Assistant Football Coach
Mesa Community College
01.2017 - 01.2018
- Assisted in sending 6 Defensive Backs to Division 1 schools
- Scouted opposing teams to help build effective gameplay strategies.
- Implemented successful training and conditioning programs to elevate players' physical abilities and stamina.
- Counseled players dealing with academic and personal problems to help find resolutions and restore team balance.
- Planned and oversaw team football camps to develop new players.
Sales Associate
JD Finish Line
12.2015 - 02.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Management Trainee
Enterprise Rent-A-Car
04.2014 - 02.2016
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Assisted with onboarding of new employees by providing training and development resources.
Behavior Consultant
Austin Centers For Exceptional Students
11.2014 - 03.2015
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Observed and monitored client behavior and responses to treatment.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Encouraged patients to discuss experiences in group and individual settings.
Customer Service
Nike
06.2013 - 08.2013
- Inventory , Sales, Produce Knowledge.
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Monitored front areas so that questions could be promptly addressed.
Assistant Counselor
Logan High School
10.2011 - 05.2013
- Organized weekly one on one meetings with struggling students - Liaison between teachers and students - Scheduling and development new ideas for counseling department
- Prepared materials for individual and group therapy sessions, anticipating unique patient needs accordingly.
- Attended trainings, staff meetings and professional development seminars, enhancing performance and supporting departmental goals.
- Supported supplemental programming in office to enhance patient recovery and developed individual program plans.
Education
Bachelor of Applied Science (BASc) - Sociology/ Counseling
Utah State University
Logan, UT2013
Academic Certificate, The Global Business of Sports -
University of Pennsylvania
2013
Associate of Arts (A.A - General Studies
Phoenix College
2011
Associate of Arts and - Sciences
Phoenix College
Master of Education - MEd - Physical & Sport Education
Utah State University
2024
Skills
- Quality Assurance
- Research
- Meeting Planning
- Minute Taking
- Workflow Optimization
- Strong Problem Solver
- Critical Thinking
- Strategic Planning
- Computer Skills
- Team Bonding
- Customer Relations
- Professional and Mature
Certification
Time Management Team Leadership Public Speaking Teamwork Social Networking Leadership Student Counseling Social Media Training Sports
Timeline
Administrative Assistant
Garden City Community College
07.2022 - Current
Defensive Analyst
Utah State University
07.2020 - 06.2022
High School Teacher
Aces School
07.2019 - 02.2020
Teacher
Mingus Union High School
02.2019 - 07.2020
Assistant Football Coach
Mesa Community College
01.2017 - 01.2018
Football Coach
Mesa Community College
08.2016 - 02.2020
Sales Associate
JD Finish Line
12.2015 - 02.2016
Behavior Consultant
Austin Centers For Exceptional Students
11.2014 - 03.2015
Management Trainee
Enterprise Rent-A-Car
04.2014 - 02.2016
Customer Service
Nike
06.2013 - 08.2013
Assistant Counselor
Logan High School
10.2011 - 05.2013
Bachelor of Applied Science (BASc) - Sociology/ Counseling
Utah State University
Academic Certificate, The Global Business of Sports -
University of Pennsylvania
Associate of Arts (A.A - General Studies
Phoenix College
Associate of Arts and - Sciences
Phoenix College
Master of Education - MEd - Physical & Sport Education
Utah State University
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