Summary
Overview
Work History
Education
Skills
Timeline
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Jumecia Hart

LAGRANGE,GA

Summary

Dynamic manager with a proven track record at Burger King, excelling in team leadership and customer service. Skilled in staff training and development, I enhanced operational efficiency and boosted employee engagement. Adept at complex problem-solving, I successfully managed budgets and improved customer satisfaction through effective communication and conflict resolution.

Overview

2010
2010
years of professional experience

Work History

Manager

Burger King
  • Assisted in daily operations to ensure workflow efficiency and team support.
  • Adapted quickly to new tools and processes, enhancing task execution.
  • Supported management in organizing project timelines and coordinating resources.
  • Maintained accurate records and documentation for operational tasks.
  • Participated in training sessions to enhance knowledge of industry best practices.
  • Observed safety protocols consistently while performing assigned duties effectively.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Assembly Line Worker

Yamaha
08.2008 - 07.2009
  • Operated machinery to assemble components following safety protocols and production guidelines.
  • Conducted quality checks to ensure product standards were met consistently.
  • Collaborated with team members to streamline assembly processes, reducing downtime.
  • Trained new employees on equipment operation and assembly techniques efficiently.
  • Maintained organized workstations, ensuring tools and materials were readily available.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Boxed, labeled, and transported items to support assembly operations.
  • Assisted in inventory management, ensuring adequate supplies were available for efficient production operations.

Press Operator

NOK
04.2002 - 05.2004
  • Operated and maintained printing presses to ensure high-quality production standards.
  • Monitored production runs for consistency and accuracy in print output.
  • Adjusted machine settings based on job specifications and material types.
  • Conducted routine maintenance and troubleshooting to minimize downtime.

Education

High School Diploma -

Bethlehem Christian Academy
La Grange, GA
05.1998

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Goal setting
  • Coaching and mentoring

Timeline

Assembly Line Worker

Yamaha
08.2008 - 07.2009

Press Operator

NOK
04.2002 - 05.2004

Manager

Burger King

High School Diploma -

Bethlehem Christian Academy

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Jumecia Hart