JUMELY SYLVEUS
Tallahassee,FL
Summary
Hardworking, service-driven team player offering 13+ years of experience in customer care, as well as a strong willingness to learn in improving customer satisfaction and exceeding expectations.
Overview
9
9
years of professional experience
Work History
Correctional Officer
MTC Corrections
08.2023 - Current
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted security checks of inmates and living areas.
- Enforced rules and regulations to maintain order among inmates.
- Prepared reports to document incidents and violations.
Home Health Aide
Aegean Home Care
03.2022 - 06.2023
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with dressing, grooming and feeding needs
- Transported clients for medical and personal outings.
Security Officer
Straz Center
09.2022 - 01.2023
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Performed pat-downs to look for unauthorized materials and weapons.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
Security Officer
Inter-Con Security Systems Inc.
07.2021 - 02.2022
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
Allied Universal Security Services
05.2020 - 06.2021
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Performed temperature checks
Security Officer
Hyatt Regency
04.2019 - 05.2020
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Security Officer
Securitas
03.2015 - 10.2019
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Education
Certificate - Corrections
Chipola College
Marianna, United States04.2024
Certificate -
CNA Training And Testing Center
Brandon, FL2023
Some College (No Degree) - General Studies
Seattle Central College
Seattle, WASkills
- Cemented experience in providing quality customer care
- Strong ability to complete tasks in a quick and effective manner
- Organized, self-sufficient, and proactive
Timeline
Correctional Officer
MTC Corrections
08.2023 - Current
Security Officer
Straz Center
09.2022 - 01.2023
Home Health Aide
Aegean Home Care
03.2022 - 06.2023
Security Officer
Inter-Con Security Systems Inc.
07.2021 - 02.2022
Security Officer
Allied Universal Security Services
05.2020 - 06.2021
Security Officer
Hyatt Regency
04.2019 - 05.2020
Security Officer
Securitas
03.2015 - 10.2019
Certificate - Corrections
Chipola College
Certificate -
CNA Training And Testing Center
Some College (No Degree) - General Studies
Seattle Central College
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