Hardworking, service-driven team player offering 13+ years of experience in customer care, as well as a strong willingness to learn in improving customer satisfaction and exceeding expectations.
Overview
9
9
years of professional experience
Work History
Correctional Officer
MTC Corrections
2023.08 - Current
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Conducted security checks of inmates and living areas.
Enforced rules and regulations to maintain order among inmates.
Prepared reports to document incidents and violations.
Home Health Aide
Aegean Home Care
2022.03 - 2023.06
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Assisted patients with dressing, grooming and feeding needs
Transported clients for medical and personal outings.
Security Officer
Straz Center
2022.09 - 2023.01
Screened individuals and prevented passage of prohibited articles into restricted areas.
Performed pat-downs to look for unauthorized materials and weapons.
Oversaw daily monitoring and patrolled buildings, grounds and work sites.
Security Officer
Inter-Con Security Systems Inc.
2021.07 - 2022.02
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
Allied Universal Security Services
2020.05 - 2021.06
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Performed temperature checks
Security Officer
Hyatt Regency
2019.04 - 2020.05
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Security Officer
Securitas
2015.03 - 2019.10
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Education
Certificate - Corrections
Chipola College
Marianna, United States
04.2024
Certificate -
CNA Training And Testing Center
Brandon, FL
2023
Some College (No Degree) - General Studies
Seattle Central College
Seattle, WA
Skills
Cemented experience in providing quality customer care
Strong ability to complete tasks in a quick and effective manner
Organized, self-sufficient, and proactive
Timeline
Correctional Officer
MTC Corrections
2023.08 - Current
Security Officer
Straz Center
2022.09 - 2023.01
Home Health Aide
Aegean Home Care
2022.03 - 2023.06
Security Officer
Inter-Con Security Systems Inc.
2021.07 - 2022.02
Security Officer
Allied Universal Security Services
2020.05 - 2021.06
Security Officer
Hyatt Regency
2019.04 - 2020.05
Security Officer
Securitas
2015.03 - 2019.10
Certificate - Corrections
Chipola College
Certificate -
CNA Training And Testing Center
Some College (No Degree) - General Studies
Seattle Central College
Similar Profiles
Gabriela SagasteguiGabriela Sagastegui
Food Service Manager at MTC CorrectionsFood Service Manager at MTC Corrections