Jumka Shruthi

• Facilitated knowledge sharing and best practices within the team to foster continuous improvement in project management processes.
• Collaborated closely with Project Managers on all aspects of planning, execution, and monitoring of projects to ensure success.
• Ensured timely completion of projects by effectively delegating tasks and prioritizing milestones.
• Implemented change request procedures to systematically incorporate changes into the scope while minimizing disruptions to the ongoing work process.
• Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
• Analyzed project performance data to identify areas of improvement.
• Developed and implemented project plans to ensure successful execution.

• Collaborated with cross-functional teams throughout the Software Development Life Cycle (SDLC), including analysis, design, development, testing, and implementation.
• Oversaw client onboarding processes, ensuring a smooth transition until support handover.
• Participated in weekly client meetings to provide project status updates and address inquiries, follow-up questions, and responses to RFPs.
• Developed comprehensive Business Requirement Documents (BRDs), System/Business Requirements Specifications, and Functional Requirement Documents based on user requirements; uploaded documentation to Knowledge Link.
• Worked extensively with Lending Software, including Loan Origination System (LOS), Loan Management System (LMS), and Credit Assessment Memo (CAM).
• Integrated payment gateways (e.g., Ingenico, Razor Pay) with the lending platform.
• Led the development of the "Loans on WhatsApp" journey through API integrations and documented API integrations for various clients, including Webhooks, CKYC, E-KYC, penny drop, and CIBIL integration.
• Implemented key modules, including the Co-Lending Module, Ledger-based Accounting Module, Pre-LMS, and Top-Up Loan Module.
• Conducted SQL data extraction from databases for reporting and analysis.
• Acted as a client-side Senior Business Analyst for HDFC Life, gathering requirements and coordinating with business users to draft comprehensive BRDs.

Key Clients and Projects:

• HDFC Life Insurance
• Credit Wise Capital Pvt Ltd
• Orrish Finance Private Ltd (Cashpo)
• Ceejay Finance & Microfin Limited
• Moneyboxx Finance Limited
• Criss Financial Limited