Matthew Ummarino
Magnolia,NJ
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Retail Staff
Game Stop
10.2022 - 01.2023
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Improved store sales through effective product merchandising and display arrangements.
- Assisted customers in making informed purchasing decisions by offering knowledgeable advice on products.
- Contributed to inventory management, ensuring optimal stock levels and accurate record keeping.
- Processed transactions accurately and efficiently, maintaining cash register accuracy and integrity.
Sales Associate
Home Depot
06.2022 - 08.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Cashier
Shoprite Store
02.2022 - 05.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Shipper/Receiver
United Parcel Service, UPS
10.2021 - 01.2022
- Improved shipping efficiency by optimizing packing procedures and inventory management.
- Enhanced customer satisfaction through timely order processing and accurate shipment tracking.
- Managed shipping schedules for increased delivery accuracy and reduced lead times.
- Ensured regulatory compliance by properly labeling shipments, adhering to safety protocols, and maintaining documentation.
Stower
Amazon
01.2021 - 08.2021
- Increased efficiency in stowing processes by implementing better organization and time management techniques.
- Reduced errors in stowed items through meticulous attention to detail and adherence to company guidelines.
- Enhanced workplace safety by maintaining a clean and organized work environment, minimizing accidents and injuries.
- Improved team productivity with effective communication, collaboration, and problem-solving skills.
- Expedited the stowing process for high-priority shipments, ensuring timely delivery to customers.
- Maintained accurate inventory records by diligently updating tracking systems and databases.
Education
High School Diploma -
Cherry Hill West
Cherry Hill, NJ06.2016
Skills
- Customer Engagement
- Merchandise Display
- Brand Representation
- Visual Merchandising
- Sales Techniques
- Interpersonal Skills
- Loss Prevention
- Stock Replenishment
Affiliations
- Gaming
Timeline
Retail Staff
Game Stop
10.2022 - 01.2023
Sales Associate
Home Depot
06.2022 - 08.2022
Cashier
Shoprite Store
02.2022 - 05.2022
Shipper/Receiver
United Parcel Service, UPS
10.2021 - 01.2022
Stower
Amazon
01.2021 - 08.2021
High School Diploma -
Cherry Hill West
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