JUMYNA CHOWDHURY
Lansdale,PA
Summary
Dynamic professional with a proven track record at Better Life Homecare Agency, excelling in data management and customer service. Skilled in multitasking and relationship building, I enhanced team productivity and streamlined operations, ensuring timely project completion. Adept at coordinating logistics and fostering collaboration, I consistently delivered exceptional outcomes.
Overview
4
4
years of professional experience
Work History
Coordinator
Better Life Homecare Agency
01.2025 - 06.2025
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Enhanced project tracking by developing comprehensive database, which allowed for real-time updates and adjustments.
- Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts.
HomeCare Provider
HealthEast
05.2022 - 12.2023
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Customer Service Representative
Amazon
02.2021 - 03.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Computer And Information Sciences
Temple University
Philadelphia, PA05-2026
Associate of Science - Computer Science
Montgomery County Community College
Blue Bell, PA05-2022
Upper Darby High School
Upper Darby, PA05-2019
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Relationship building
- MS office
- Schedule coordination
- Document management
- Scheduling and calendar management
- Database management
Languages
English
Full Professional
Bengali
Full Professional
Timeline
Coordinator
Better Life Homecare Agency
01.2025 - 06.2025
HomeCare Provider
HealthEast
05.2022 - 12.2023
Customer Service Representative
Amazon
02.2021 - 03.2022
Bachelor of Science - Computer And Information Sciences
Temple University
Associate of Science - Computer Science
Montgomery County Community College
Upper Darby High School
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