Jun Almodoval
Astoria,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
Valli & Valli US/Assa Abloy CO.
10.2015 - Current
- Manage/provide administrative support to Managing Director and Accounting Manager
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Research and add potential leads of architect and designers to generate leads for future project and sales
- In charge of all aspects of shipments coming in from Italy to warehouse and customers direct from pick-up to delivery, resolving all issues with customs in the U.S. and overseas as needed
- Provide email and written correspondence; ensuring timely responses and follow up
- Maintain pending and finished projects to ensure backup of all parties involved, hardware specified and door schedules are readily available and accurate
- Managed new customer account setup process and obtaining credit references
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Streamlined executive communication by managing emails, phone calls.
- Liaised between clients and vendors and maintained effective lines of communication.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Account Representative
MyKnobs.Com, Inc.
03.2003 - 09.2015
- Manage new vendors account setup process, build and maintain client files
- Find and resolve invoice discrepancies with vendors
- Involve in weekly marketing/ sales meeting to increase sales and profit
- Resolve customer order issues and complaints using Everest software with vendors
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Kept detailed records of customer interactions for optimal traceability.
- Improved response times, efficiently managing high-volume inquiries and requests.
- Assisted team members with account-related tasks, fostering a collaborative work environment.
Assistant Manager
Active Wearhouse,/Gropuis Design
07.2001 - 02.2003
- Balanced a schedule for over 20 employees
- Trained and managed new staff, as a result decreased employee turnover
- Assisted with interviewing and participated in hiring process
- Attended and contributed to weekly managers meetings which increased sales and decreased competition
- Created window displays that effectively marketed new merchandise
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Bachelor of Science - Marketing
State University of New York College At Old Westbury
12.2004
Skills
- Customer Service
- Data Entry
- Computer Skills
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Excel
- Internet Research
References
Available upon request
Timeline
Administrative Assistant
Valli & Valli US/Assa Abloy CO.
10.2015 - Current
Account Representative
MyKnobs.Com, Inc.
03.2003 - 09.2015
Assistant Manager
Active Wearhouse,/Gropuis Design
07.2001 - 02.2003
Bachelor of Science - Marketing
State University of New York College At Old Westbury
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