Been involved in sales and customer service. I am an also fluent in Korean and studied Japanese and some Spanish in school. Always interested in expanding my knowledge and working through challenges.
Overview
17
17
years of professional experience
Work History
Retail Sales Executive
Grand Liquor
05.2013 - Current
Increased customer satisfaction by resolving issues promptly and professionally.
Participated in regular trainings to stay updated on product knowledge, trends, and sales techniques.
Provided insightful feedback to management regarding customer preferences and market trends, influencing future purchasing decisions.
Performed regular competitor analysis to identify opportunities for enhancing our offerings or adjusting pricing strategies as needed.
Retail Sales Associate
CJ Cinderella
05.2007 - 05.2009
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.