Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Junaid Ali

Woodbridge,VA

Summary

Motivated Office Manger seeking a position with potential of growth. Excellent communication skills, friendly and professional when dealing with the public. Able to multitask and maintain composure during fast paced situations. Able to negotiate and close the sales. Frequently, Commended by Upper management for excellent work performance and teamwork. Consistently, top Manager/ Sales performer in company. Reliable, responsive, empathetic, and competent. Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.

Overview

14
14
years of professional experience

Work History

Manufacturing Operator

Granules Pharmaceuticals INC
Chantilly, VA
03.2022 - Current
  • Organized work to meet demanding production goals.
  • Inspected products and machines to maintain quality and efficiency.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards
  • Inspected products and machines to maintain quality and efficiency
  • Monitored employee actions for adherence to safety procedures
  • Prepared reports and technical documentation of day-to-day production processes
  • Examined incoming materials and compared to documentation for accuracy and quality

Office Manager/ Sales Manager

M&M Travel Agency
Springfield, VA.
01.2012 - 01.2021
  • Ensuring that all customers receive excellent service and impeccable service
  • Proactively open new accounts and cross sell other products and services to clients and prospects
  • Proactively contact clients and prospects daily by phone or in person to identify additional client financial needs and strengthen client relationships
  • Maintain excellent relationship with sales partners to assure clients meet economic financial assurance
  • Support Financial Center Leader with prospecting and cross selling retail Travel packages
  • Organized newspaper ads for deals that were available
  • Organized work schedule for staff
  • Participate in team sales efforts such as team call nights, sales meetings and community outreach activities
  • Ensured supply of money for finical institution’s need based on legal requirements and business
  • Oversee front-office operations

Services Agent

Airport Baggage, Washington Dulles International Airport
Dulles, VA
02.2015 - 05.2018
  • Ensuring that all customers receive excellent service and courteous service
  • Identify customer needs and directing them to appropriate place
  • Provided advice to clients regarding particular products or services
  • Setting up promotional material and displays
  • Created sources for continuous client referrals within community and with businesses using extensive networking skills
  • Identified and solicited sales prospects in agency databases
  • Calculated premiums and established payment methods for sales
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations
  • Remained impartial in order to advise clients based on circumstances
  • Met with customers to provide information about available products and policies

Business Associate / Sales Associate

Best Buy
Gainesville, AL
05.2013 - 12.2014
  • Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service
  • Identify customer needs and directing them to appropriate product
  • Take money in form of cash, credit card, or check
  • Respond to customers’ complaints and resolve their issues
  • Train other staff members to work as customer service rep.
  • Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines
  • Researched, analyzed and projected market data for potential markets
  • Gathered, organized and input information into digital database
  • Collected, arranged and input information into database system
  • Enhanced customer experience using all omnichannel offerings.

Education

Associate - Administration of Justice

Northern Virginia Community College
Alexandria, VA
06.2017

Bachelors - Information Technology, Digital Forensics

Strayer University
Fairfax, VA
2014

High School Diploma - Communication

Robert E. Lee High School
Springfield, VA
01.2013

Skills

  • Operations support
  • Equipment monitoring
  • Assembly and production
  • Materials management
  • Logistics
  • Project Management
  • Manufacturing
  • Equipment operation
  • Worksite safety
  • Machinery operation

Additional Information

  • , Perfect Attendance Achievement in Lee High School 2013

Languages

Urdu
Native or Bilingual
Punjabi
Limited Working

Timeline

Manufacturing Operator

Granules Pharmaceuticals INC
03.2022 - Current

Services Agent

Airport Baggage, Washington Dulles International Airport
02.2015 - 05.2018

Business Associate / Sales Associate

Best Buy
05.2013 - 12.2014

Office Manager/ Sales Manager

M&M Travel Agency
01.2012 - 01.2021

Associate - Administration of Justice

Northern Virginia Community College

Bachelors - Information Technology, Digital Forensics

Strayer University

High School Diploma - Communication

Robert E. Lee High School

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Junaid Ali