Junaid Ali
Sugar Land,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PLA/Bagger
HEB
07.2023 - 02.2024
- Pushed carts from end of the lot to the front for customers' convenience
- Assisted customers with items/groceries from the front end of the store
- Bagged customers' items in their desired bag(s).
- Often helped fix the ice coolers and keep the ice bags proportionate next to one another
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Assisted with maintaining clean and organized store appearance.
- Won Employee of Month once due to my excellent customer service and how I made customers shopping experience easier for them
Cashier
Aldi
11.2022 - 02.2024
- Processed an average of 50 transactions per hour with 100% accuracy
- Maintained a clean and organized cash register area, resulting in positive customer feedback
- Assisted customers in locating merchandise, increasing store sales by 15%
- Proficient in operating a variety of cash registers and POS systems.
- Greeted customers entering store and responded promptly to customer needs.
Sales Associate
Dollar Tree
12.2021 - 06.2023
- Managed and handled up to $1500 in cash and credit card payments daily
- Ensured outstanding customer service on the sales floor
- Assisted with marketing campaigns, visuals, purchase orders, and restocked products
- Trained new employees on opening and closing procedures and store policies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Data Entry Clerk/Document Manager
HRSS LLP
06.2020 - 11.2022
- Filed W-2 statements for clients annually
- Scanned documents and imported them into the company's database
- Entered data through QuickBooks
- Updated clients' financials monthly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Completed data entry tasks with accuracy and efficiency.
Education
BBA -
Bauer College of Business, University of Houston
Houston, TX05-2027
High School Diploma -
William B Travis High School
Richmond, TX05.2022
Skills
- Teamwork and Collaboration
- Customer Service
- Guest Communication
- Clear Communication
- Punctual and Dependable
- Customer Service-Oriented
- Computer and Microsoft Office Skills
- Intuit QuickBooks
- Time Management
- Data Entry
Certification
- CompTIA A+ Certification through HCC
- Microsoft Office(Word, Excel & PowerPoint)
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Spanish
Professional Working
Timeline
PLA/Bagger
HEB
07.2023 - 02.2024
Cashier
Aldi
11.2022 - 02.2024
Sales Associate
Dollar Tree
12.2021 - 06.2023
Data Entry Clerk/Document Manager
HRSS LLP
06.2020 - 11.2022
High School Diploma -
William B Travis High School
BBA -
Bauer College of Business, University of Houston