Junaid Iqbal
Sales Manager
Bayonne,NJ
Summary
Highly accomplished Sales Manager with 13 years of experience leading sales teams to consistently exceed revenue targets and drive business growth. Adept at developing and executing strategic sales plans, cultivating long-term client relationships, and maximizing profitability through data-driven insights. Proven track record in leading cross-functional teams, optimizing sales processes, and delivering exceptional customer satisfaction. Skilled in market analysis, sales forecasting, and contract negotiations, with a strong focus on driving customer retention and expanding market share. Known for a results-oriented approach and the ability to inspire and motivate teams to achieve peak performance.
Overview
13
13
years of professional experience
3
3
Certifications
Work History
Stocking Manager
Hudson Mart
07.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Sales Manager
Times Travel LTD
12.2019 - 06.2024
- Consistently exceeded monthly and quarterly sales quotas by 20% through strategic planning and effective team management
- Developed and implemented comprehensive sales strategies that increased revenue by 30% over two years
- Conducted market research and analysis to identify new business opportunities and stay ahead of industry trends
- Designed and conducted training programs for new hires and existing staff, resulting in a 15% improvement in sales performance
- Negotiated contracts with vendors and suppliers to secure the best rates and services for clients, achieving cost savings of 15% on average
Corporate Account Manager
Times Travel LTD
04.2016 - 10.2019
- Successfully managed and grew a portfolio of high-value clients, resulting in a 20% increase in annual sales revenue
- Provided expert travel advice and personalized itineraries to clients, resulting in a client satisfaction rate of 95%
- Increased sales by 30% through effective upselling of travel packages, excursions, and additional services
- Organized and led destination training sessions for the sales team, enhancing their knowledge and selling skills
- Assisted clients with travel arrangements, including flights, accommodation, and transportation, ensuring a seamless travel experience
- Managed travel logistics for corporate clients, coordinating large group travel and ensuring all requirements were met
Senior Travel Consultant
123 Flights LTS
04.2014 - 04.2016
- Coordinated and booked international and domestic travel arrangements, including flights, hotels, rental cars, and tours, for individual and corporate clients
- Developed customized travel itineraries based on clients' preferences and budgets, resulting in a 60% increase in repeat business
- Provided exceptional customer service by addressing client inquiries and resolving issues promptly, achieving a 95% customer satisfaction rating
- Utilized various travel booking systems and software (e.g., Sabre, Amadeus, Galileo) to manage reservations
- Managed client travel insurance policies and provided guidance on claims processes
- Developed and maintained strong relationships with clients, resulting in a 30% increase in referral business
- Handled travel emergencies and last-minute changes efficiently, minimizing client inconvenience
Travel Consultant
Times Travel LTD
06.2011 - 04.2014
- Listen to clients to understand their travel preferences, budget, and expectations
- Develop detailed travel itineraries, including flights, accommodations, activities, and transportation
- Book flights, hotels, car rentals, tours, and other travel services for clients
- Assist clients in planning trips within their budget while ensuring they get the best value for their money
- Handle payments, process invoices, and manage financial transactions related to bookings.
Education
Bachelor of Business Administration -
Global Institute University
Pakistan 01.2014 - 2019.03
Skills
Achieved Sales Targets
Sales Strategy Development
Client Relationship Management
Market Analysis
Sales Reporting and Analytics
Budget Management
Travel Technology Implementation
Key Account Management
Customer Relationship Management (CRM)
Travel Booking Systems (Sabre, Worldspan, Galileo)
Sales Forecasting & Market Analysis
Certification
IATA Management
Timeline
Stocking Manager
Hudson Mart
07.2024 - Current
Sales Manager
Times Travel LTD
12.2019 - 06.2024
Corporate Account Manager
Times Travel LTD
04.2016 - 10.2019
Senior Travel Consultant
123 Flights LTS
04.2014 - 04.2016
Bachelor of Business Administration -
Global Institute University
01.2014 - 2019.03
Travel Consultant
Times Travel LTD
06.2011 - 04.2014