Junaid Khurshed
Brea,CA
Summary
With a background spanning customer service as a cashier, teaching and safety-focused instruction as a swim instructor, and team-oriented efficiency at Panda Express, I bring a versatile skill set to every role. My experience in these varied positions has honed my ability to communicate effectively, prioritize tasks in busy environments, and consistently provide exceptional customer service. I am skilled at adapting to new challenges, managing time effectively, and collaborating with teams to achieve shared goals. This diverse experience has equipped me with a strong work ethic, attention to detail, and a commitment to creating positive experiences for both customers and colleagues alike.
Overview
4
4
years of professional experience
Work History
Server
Panda Express
Yorba Linda, CA
02.2024 - Current
- Prepared and Served meals quickly and accurately for customers.
- Ensured that food was handled and stored safely, according to health guidelines.
- Great customer service
- Communication skills
- Greeted guests and provided quality service.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Managed the cash register, handled payments, and gave correct change.
- Confirmed each order was accurate and served quickly on time
Swim Instructor
Waterworks Aquatics
Yorba Linda, CA
08.2022 - 04.2023
- Provided swimming instruction to individuals and groups of all ages.
- Organized lesson plans according to the individual needs of students.
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Communicated with Parents/Student of their child’s progress and discussed goals or areas needing improvement.
Store Associate/Cashier
Big Lots
Placentia, CA
08.2020 - 07.2022
- Main cashier duties and responsibilities include ringing up sales, honoring coupons, collecting payment via cash, check, credit cards, vouchers, or automatic debits, and giving appropriate change
- Answer customers' questions and provide information
- Resolve customer complaints and guide them with information
- Assist customers in the check-out process, bag items, sign up for reward cards, and request price checks
- Responsible for counting the contents of the cash register drawer at the end of each shift
- Maintains a clean and tidy check out area
- Receive and inspect merchandise and re-stock shelves
- Receive direction from managers and exercise judgment within defined policies and procedures
Education
High School Diploma -
Brea Olinda High School
06.2021
Kinesiology
Fullerton College
Fullerton, CASkills
- Cash Management
- Customer Service
- Organization
- Written and Verbal Communication
- POS Systems
- Microsoft Office – Word, PowerPoint, and Outlook
- G Suite- Docs and Meet
- Bilingual - Urdu and English
- Guest Engagement
- Exceptional customer service
- Point of sale system
- Food handling
- Order Taking
- Conflict Resolution
Languages
Urdu
Professional
Timeline
Server
Panda Express
02.2024 - Current
Swim Instructor
Waterworks Aquatics
08.2022 - 04.2023
Store Associate/Cashier
Big Lots
08.2020 - 07.2022
High School Diploma -
Brea Olinda High School
Kinesiology
Fullerton College
Similar Profiles
Maria EscuetaMaria Escueta
License Operations Coach/License Program Manager at Panda Restaurant Group, Inc., Panda ExpressLicense Operations Coach/License Program Manager at Panda Restaurant Group, Inc., Panda Express
Ariana DiazAriana Diaz
Counter Helper at Panda Restaurant Group, Inc., Panda ExpressCounter Helper at Panda Restaurant Group, Inc., Panda Express
Carl Erick TipdasCarl Erick Tipdas
Kitchen Help at Panda Restaurant Group, Inc., Panda ExpressKitchen Help at Panda Restaurant Group, Inc., Panda Express
Tristan BarberiTristan Barberi
Cook at Panda Restaurant Group, Inc., Panda ExpressCook at Panda Restaurant Group, Inc., Panda Express
Fadi Ibrahim HaddadFadi Ibrahim Haddad
Teller at Jordan Ahli BankTeller at Jordan Ahli Bank