JUNAID SHAREEF
Chicago
Summary
IT professional with extensive experience in master data management at Deloitte, specializing in operational efficiency and data integrity across platforms like SAP CRM, Salesforce, and SWIFT. Expertise in advanced tools for process streamlining and data redundancy elimination, resulting in enhanced data accuracy and operational performance. Demonstrated leadership in process optimization and team collaboration, driving significant business improvements. Focused on utilizing analytics and innovative strategies to foster organizational growth and excellence.
Overview
5
5
years of professional experience
Work History
Analyst Level-III (full Time Employee) / Master Data Management Consultant (Contractor)
DELOITTE SUPPORT SERVICES INDIA PRIVATE LIMITED
02.2021 - 07.2023
- Revolutionized client data management across SAP CRM, Salesforce Jupiter, and SWIFT platforms by utilizing ServiceNow for ticketing, resulting in 40% reduction in errors and 25% improvement in response times.
- Partnered with cross-functional teams, including Process Improvement Officers and Business Analysts, to streamline and harmonize process flow across North South Europe, Enhancing efficiency by 20% by identifying and eliminating limitations from existing process without compromising essential activities.
- Employed cutting-edge tools such as KBO, D&B Hoovers, and VIES to ensure system uniformity. Eradicated over 500 duplicate entries, improving data integrity and operational efficiency.
Utilized unique identification numbers to streamline data management processes. - Led and inspired team meetings to refine workflows, fostering collaboration across departments to secure data uniformity and tackle complex client-related challenges. This proactive leadership and collaboration with stakeholders revolutionized processes, culminating in a 15% surge in business opportunities.
- Addressed intricate discrepancies in client and opportunity linkages using SHELL CRs within API Dashboard.
Conducted thorough technical data analysis to resolve issues with precision.
Streamlined prioritization of user requests, achieving a 25% faster resolution of critical issues. - Worked with cross-functional teams to achieve goals.
- Innovatively applied data modeling techniques to anticipate the dynamics of pool payers and Shell CRs, alongside assessing team capacity, paving the way for strategic planning and resource allocation.
- Established weekly reports and data visualizations to oversee client and pool payer creation activities.
Ensured 80% of approvals adhered to 24-hour SLA, demonstrating commitment to efficiency. Created KPIs for monitoring trends and forecasting future performance.
Enhanced operational transparency through improved reporting processes. - Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Identified opportunities for process improvements across the organization.
Trainee Material Engineer (Cataloguer)
PILOG INDIA PRIVATE LIMITED
04.2018 - 09.2018
- Built a material catalog system and transformed unstructured data into usable formats for SAP.
- Enhanced material descriptions and master data quality using OEM standards and taxonomy tools.
Education
Master of Science - Business Analytics
Trine University
05-2025
Skills
Data Cleaning, Visualization, Quality Assurance, Forecasting, Data Management, KPI Dashboards, Process Optimization, Documentation, Business Process Harmonization
SQL, Excel, Tableau, Power BI, ServiceNow, SWIFT, SAP CRM, Salesforce, API, Analytical Skills, Leadership Skills, Adaptability, Presentation Skills, Problem Solving, Decision Making, Critical Thinking, Time Management, Team player
Disclaimer
I declare that all the facts given above are genuine to the best of my knowledge and belief. I solemnly declare that the information stated above is true and correct to the best of my belief.
Accomplishments
- SPOT Award – Deloitte (2022)
- Best Innovation Award – ESVC 2016, ISIE
- Represented college at Asia-level tech event by ISIE
Timeline
Analyst Level-III (full Time Employee) / Master Data Management Consultant (Contractor)
DELOITTE SUPPORT SERVICES INDIA PRIVATE LIMITED
02.2021 - 07.2023
Trainee Material Engineer (Cataloguer)
PILOG INDIA PRIVATE LIMITED
04.2018 - 09.2018
Master of Science - Business Analytics
Trine University
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