JUNCHENG TANG
Castro Valley,CA
Summary
Dynamic Boba Barista at Itea Milk Tea, recognized for achieving sales goals through exceptional customer service and personalized beverage creation. Proficient in equipment maintenance and food safety, I effectively trained new hires while fostering a positive team environment. Fluent in English, Cantonese, and Mandarin, I consistently delivered high customer satisfaction.
Overview
4
4
years of professional experience
Work History
Boba Barista
Itea Milk Tea
10.2020 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils, and seating areas daily.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Education
High School Diploma -
Castro Valley High School
Castro Valley, CA05-2020
Skills
- Equipment maintenance
- Strong work ethic
- Food safety
- Efficient time management
- Interpersonal skills development
- New hire training
- Positive and professional
- Problem-solving
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Boba Barista
Itea Milk Tea
10.2020 - Current
High School Diploma -
Castro Valley High School
Similar Profiles
Yareli LopezYareli Lopez
Barrista at Bubblelicious Milk Tea and Fruit TeaBarrista at Bubblelicious Milk Tea and Fruit Tea
CaoZhi TangCaoZhi Tang
Work Study Student at Milk Tea StoreWork Study Student at Milk Tea Store
Trevor AndersonTrevor Anderson
Boba Barista at Boba Society Milk Tea & Snack BarBoba Barista at Boba Society Milk Tea & Snack Bar