June Cisneros
Commerce City,CO
Summary
Dynamic and results-driven professional with extensive experience at Denver Housing Authority, excelling in property management and tenant relations. Proven ability to enhance operational workflows and maintain high payment rates through strong communication and conflict resolution skills. Adept at database management and legal notice preparation, ensuring compliance with housing regulations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Denver Housing Authority
04.2022 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Redevelopment Coordinator
Denver Housing Authority
01.2018 - 04.2022
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Spearheaded volunteer program that expanded organization's community outreach, enhancing its public image and engagement.
Health Unit Coordinator
Colorado Department Of Human Services- WRRC
06.2006 - 12.2017
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Ordered supplies proactively to ensure adequate stock levels were maintained at all times within the health unit.
- Provided care for Number-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
- Maintained confidentiality and protected patient rights by strictly adhering to privacy laws and healthcare ethics in all communications and records.
- Reduced instances of medication errors by carefully coordinating with pharmacy staff to verify prescriptions against patient records.
- Ordered all pharmacy supplies and kept check on inventory levels.
Education
Associate Of Applied Science - Human Services
Community College of Denver
Denver, CO05.2001
Skills
- Administrative support
- Strong communication skills
- Property tours and inspections
- Telephone and email etiquette
- Fair housing regulations
- Tenant issue resolution
- Property management
- Housing regulations
- Showing and leasing of units
- Database management
- Legal notice preparation
- Lease agreement review
- Tenant conflict resolution
Certification
Certified Tax Credit Specialist
Notary Public
Current notary public.
Timeline
Assistant Property Manager
Denver Housing Authority
04.2022 - Current
Redevelopment Coordinator
Denver Housing Authority
01.2018 - 04.2022
Health Unit Coordinator
Colorado Department Of Human Services- WRRC
06.2006 - 12.2017
Associate Of Applied Science - Human Services
Community College of Denver
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