June Gallardo
Bruceville ,Tx
Summary
Highly efficient amazon process assistant well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Enthusiastic and motivated individual passionate about customer service.
Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills
Overview
2025
2025
years of professional experience
Work History
Amazon associate
Amazon
2000 exchange parkway
03 2023 - Current
- Learning ambassador training AAs into pack/sort
- PG, leading start-up, staffing AAs, dropping tickets,answering andons when AAs need assistance. clearing jams at the MRS/tote stacker, tray sorter and on occasion fix things like P-slip and tape machines.
- AFE sort hero, coaching AAs on defects, wall audits.
- Increase customer satisfaction by resolving complex issues .
- Data-driven descision-making improving overall buisiness performance
Amazon Process Assistant
Amazon
2000 Exchange Parkway
08.2024 - Current
- Mentored process guides on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the warehouse.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
Shift Manager
McDonald’s
01 2017 - 02 2021
- Improved overall team performance by effectively delegating task and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Promoted a positive work environment through open communication and constructive feedback
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently
Education
GED -
GED works
06.2021
Skills
- Delegating
- Critical Thinking
- Leadership
- Empathy
- Communication
- Problem-solving
- Adaptability
- Team building
- Conflict Resolution
- Decision-Making
- Data-entry
- Workplace safety
- Cross-functional teamwork
- Management support
- Order fulfillment
- Time management
- Relationship building
- Performance improvement
- Oral communication
Timeline
Amazon Process Assistant
Amazon
08.2024 - Current
Amazon associate
Amazon
03 2023 - Current
Shift Manager
McDonald’s
01 2017 - 02 2021
GED -
GED works