June Jackson

• Checked patient insurance and demographics to keep information current.
• Obtained payments (copays and balances) from patients and scanned identification and insurance cards.
• Coordinated patient scheduling, check-in and check-out.
• Managed multi-line phone system.
• Organized paperwork such as charts and reports for office and patient needs.
• Completed patient referrals to other medical specialists.
• Printed prescription requests in compliance with practice protocol.
• Performed various administrative tasks by filing, copying and faxing documents.
• Interacted with patients to provide information and answer questions.
• Reminder phone calls made for upcoming appointments.
• Placed new supply orders, managed inventory and restocked clerical spaces.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Adhered to strict HIPAA guidelines to protect patient privacy.

After voluntarily stepping down from my Ambulatory Surgery Center Administrator position, I requested to be part of the front desk staff at the practice.

Office duties: All basic front desk tasks as described in my current position.

I, along with ownership, set up an Ophthalmology only ASC from the ground up. I maintained the Accreditation and managed the daily operations of the Center. Following my decision to step down from the management role, I continued to circulate in the OR. I staffed as needed in every department, assisted the new manager with daily tasks, and mentored her in her new role and prepare for the upcoming AAAHC survey.

Office duties: All routine technician duties, including patient history, visual acuity, refractions, A-scans, visual field testing, photography, fluorescein angiography, and assisting in office procedures,

Surgery Center duties: Sterile first assistant, sterile scrub assistant, and unsterile circulator for all out patient Ophthalmic surgery procedures.