June Johnson

Work History

Reference Laboratory Specialist

St. Joseph's/Candler Health System

04.2012 - Current

Followed all company policies and procedures to deliver quality work.
Developed strong client relationships through consistent communication and attentive service.
Listened and responded to customer requests and forwarded necessary information to superiors.
Serves as primary link for customers to laboratory service. Performs patient registration, order entry and order review recommending appropriate process changes. Prints custom requisitions, dispatches couriers, distributes reports, answers client telephone inquiries, and processes requests for client supplies. Processes patient specimens using computerized systems. Collects blood and other specimens from neonates, infants, pediatric, adolescent, adult, and geriatric patients. Successfully performs capillary punctures, using sound judgement to make decisions about acceptability of sample type, volume, and integrity. Follows written guidelines for identifying patients and labeling specimens.
Organizes daily workload to achieve acceptable performance outcomes, recognizing weak areas and implementing appropriate resolution. Adapts readily to changes in workload and stressful situations, demonstrates confident and supportive behavior. Shows initiative to know where the focus is needed.
People are greeted promptly and courteously, making every effort to always attempt to understand the customer's needs and responds accordingly. Answers telephone queries courteously and efficiently. Performs patient registration quickly and accurately utilizing Meditech or other applications to ensure proper billing and report routing. Performs general lab duties Maintains working area in an organized and sanitary condition. Assists in training new co-workers, documenting training. Verify receipt of specimens into the proper areas of testing and placing appropriate samples onto instrumentation for testing. Handling quality control issues with specimen integrity using established guidelines. Assists Medical technologist with other specimen duties as assigned.
Ensure all testing ordered that has to be sent out to referral laboratories is completed to include correct specimen sent timely and results in the LIS. Pending logs are pulled consistently to ensure completion. Area is kept compliant to include temperature documentation, "new" tests are sent to be built as needed, and irregular ordering patterns are noted. Area is kept stocked.
Verifies patient identification prior to specimen collection and properly labels specimen at bedside and chair side using standard method documented in procedure manual(s). Performs venipuncture an capillary collections on adults and children. Specimen collections, with actual collection times are verified within designated time frame.
Coordinates and logs the efficient dispatch/routing couriers to ensure prompt pick-up of laboratory specimens. Performs appropriate quality checks in physician offices and upon receipt in laboratory, adhering to specimen handling procedures so that accurate results are obtained. Properly documents supply requests from clients, coordinates delivery and communicates with client if supplies will be delayed.

Cashier

Home Depot

03.2000 - Current

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Lifted up to 10 pounds at once and used forklift to move heavier loads.

Patient Care Technician

St Joseph's/Candler Health System

10.2006 - 04.2012

Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Answered patient assistance calls, assessed needs, and offered qualified support.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in healthcare setting.
Collected and transported specimens to prepare for lab testing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Maintained clean and safe environment to promote patient safety and comfort.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Summary

Overview

Work History

Reference Laboratory Specialist

Cashier

Patient Care Technician

Education

No Degree - Accounting And Business Management

Associate of Science - Clinical Laboratory Science

Certifaction - Health Aide

High School Diploma -

Skills

Timeline

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