Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

June Lee

Los Angeles,CA

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

9
9
years of professional experience

Work History

Server

Park’s Korean BBQ
10.2023 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Head Server

AB Steak
04.2022 - 10.2023
  • Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
  • Supervised server staff and simultaneously served personal section of tables.
  • Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
  • Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Manager

Fujiya
01.2021 - 02.2022
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.

Server

Genwa
05.2015 - 11.2019
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

High School Diploma -

John Marshall Senior High School
Los Angeles, CA
06.2013

Skills

  • Food Running
  • Table Setting
  • Daily Specials Memorization
  • Food Delivery
  • Table Bussing
  • Item Promotion
  • Food Sales and Promotion

Languages

Korean
Native or Bilingual

Timeline

Server

Park’s Korean BBQ
10.2023 - Current

Head Server

AB Steak
04.2022 - 10.2023

Manager

Fujiya
01.2021 - 02.2022

Server

Genwa
05.2015 - 11.2019

High School Diploma -

John Marshall Senior High School
June Lee