Overview
Work History
Education
Skills
Timeline
Generic

June Ott

Indianapolis,IN

Overview

18
18
years of professional experience

Work History

Reservation Specialist

MV Transporation
04.2025 - Current
  • Managed high call volumes while maintaining a professional demeanor and accurate recordkeeping.
  • Ensured accurate client information was entered into the reservation system quickly and error-free, reducing data-entry mistakes.
  • Handled billing information over phone.
  • Resolved various issues and discrepancies for customers.
  • Adhered to company guidelines and regulations consistently, ensuring a high standard of professionalism in all aspects of the Reservation Specialist role.
  • Responsible for answering calls, collecting trip information for passengers
  • provided information about services and entered passenger data into a database for paratransit and other transportation services
  • communicate with dispatch to ensure timeliness of driver arrival
  • Manage cancellations; as well a rebooking trips

Medical Courier

Relay Express
07.2024 - 03.2025
  • Delivering medical records, lab samples, medications, test results, medical supplies, and any other goods required by hospital.
  • Ensuring the timely, secure, and compliant transportation of sensitive materials
  • Following procedures for transporting medical documents and specimens
  • Maintaining documentation: Recording chain of custody and ensuring patient confidentiality
  • Independent contractor, manage my own schedule
  • Work with dispatch indoor to adhere to prompt scheduling and customer satisfaction

Banquet Supervisor

Sodexo Live!
10.2023 - 12.2023
  • Oversee the planning, preparation, set-up, service, break-down and cleanup of breakfasts, luncheons, dinners, receptions and other group events while reporting directly to the Banquet Manager provides supervision of Banquet staff in both front and back of house
  • Ensure that events are executed smoothly and in accordance with guest specifications, to include linens, décor, set up, menu and all aspects of service
  • Provide supervision and direction to banquets catering staff to deliver a customer service in accordance with Sodexo Live!
  • Assign tasks and delegate responsibilities to Banquet Leads and will monitor servers as they provide a variety of pre-made or fresh-to-order snacks, beverages and entrée items from Sodexo Live!'s menu

Fleet/Payroll Manager

Hogan Transports
07.2022 - 02.2023
  • Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
  • Processed driver inspection of vehicles and requested maintenance tasks be completed within specific timeframes.
  • Co-ordinated with shop to ensure vehicles were maintenanceed as required so that all trucks were DOT compliant
  • Maintained accurate driver information for delivery scheduling.
  • Managed employee scheduling, payroll and data collection to maximize project outcomes.
  • Generated daily reports detailing suggested process improvement initiatives to inform management.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions
  • Responded to employee inquiries to provide information regarding payroll deductions and related issues.
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
  • Coordinated with HR personnel to verify accuracy and completeness of employee information and requests made by drivers.
  • Completed payroll accurately and timely to meet employee expectations.
  • Audited timesheets and payroll records for accuracy.
  • Reconciled payroll discrepancies and responded to inquiries from employees.

Executive Assistant to the Chairman and CEO

Bottom Line Transportation
03.2013 - 04.2014
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Created expense reports, budgets and filing systems for management team.
  • Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Organized and coordinated conferences and monthly meetings.
  • Managed day-to-day business operations
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs

Administrative Secretary

Tom Wood Ford
11.2012 - 05.2013
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responsible for answering phones using a computer based multi-line program.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Responsible for managing gas cards, dealer plates and making sure all pertinent information was recorded as necessary.
  • Responsible for closing and some opening of the office.

Assistant Manager & Buyer

Styles Boutique
10.2007 - 04.2010
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Responsible for planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Catered to specific clientele meeting defined demands to ensure customer satisfaction.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Executed, forecasted and maintained advertising for retail.
  • Bolstered morale of employees to ensure optimal performance.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Typed documents, updated websites and compiled information for meetings.
  • Traveled with manager to asses new possible lines and inventory store.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins
  • Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction
  • Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures
  • Researched and identified new suppliers and vendors

Education

Associate of Science - Business Management

Ivy Tech Community College of Indiana
Indianapolis, IN
01.2026

Skills

  • Office Management
  • Transportation coordination
  • Payroll processing
  • Information acquisition
  • Microsoft Suites
  • Effective leadership
  • Management
  • Vendor management

Timeline

Reservation Specialist

MV Transporation
04.2025 - Current

Medical Courier

Relay Express
07.2024 - 03.2025

Banquet Supervisor

Sodexo Live!
10.2023 - 12.2023

Fleet/Payroll Manager

Hogan Transports
07.2022 - 02.2023

Executive Assistant to the Chairman and CEO

Bottom Line Transportation
03.2013 - 04.2014

Administrative Secretary

Tom Wood Ford
11.2012 - 05.2013

Assistant Manager & Buyer

Styles Boutique
10.2007 - 04.2010

Associate of Science - Business Management

Ivy Tech Community College of Indiana

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June Ott