Dynamic and dependable professional with a strong background in customer service and teamwork at Amazon. Proven ability to manage time effectively and adapt to fast-paced environments. Recognized for excellent communication skills and attention to detail, consistently enhancing operational efficiency and fostering positive relationships with team members and clients.
Overview
9
9
years of professional experience
Work History
Palletizer
Amazon
09.2024 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Bus Driver / Cleaner
First Student Transportation
09.2021 - 01.2023
Kept bus interiors clean and tidy to provide comfortable passenger environments.
Completed pre- and post-trip bus inspections for safe passenger transportation.
Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Transported passengers safely along prescribed routes according to tight schedules.
Conducted pre-trip inspections of bus for safe operation.
Acted calmly, productively and professionally under pressure for helpful emergency response.
Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
Communicated regularly with central dispatch teams to report delays and route changes.
Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
Received excellent customer reviews for friendly, punctual transport services.
Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
Retained bus system, route and stop knowledge for informative customer advice.
Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
Performed minor maintenance tasks such as changing lights or checking tire pressure to ensure the safe operation of the bus at all times.
Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
Reduced fuel costs through careful route planning and efficient driving practices that maximized fuel economy without compromising timeliness or safety.
Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
Managed fare collection with accuracy, ensuring timely deposits and accurate record-keeping for company financial records.
Handled emergency situations with calm and decisive actions, safeguarding passengers and vehicle.
Developed strong rapport with regular passengers, fostering welcoming and friendly environment.
Reduced fuel consumption and costs by implementing eco-friendly driving techniques.
Improved communication, providing clear and helpful announcements for passengers regarding stops and delays.
Assisted passengers with special needs, ensuring accessible and comfortable travel for everyone.
Employed conflict resolution skills to manage disputes or concerns, maintaining peaceful travel environment.
Improved on-time performance with efficient route planning and time management.
Coordinated with dispatch team to manage unexpected delays or changes in route efficiently.
Conducted thorough pre-trip and post-trip vehicle inspections to ensure operational safety, reporting any issues immediately.
Actively participated in community outreach programs, representing company positively in public events.
Maintained strict adherence to safety protocols, ensuring passenger and vehicle safety on all routes.
Navigated through diverse weather conditions, guaranteeing safe arrival despite challenges.
Implemented new scheduling system to better accommodate peak travel times and improve reliability.
Streamlined ticketing process, making it faster and more efficient for passengers.
Enhanced passenger satisfaction by providing timely, courteous service and addressing concerns promptly.
Increased route efficiency, avoiding traffic-heavy areas and choosing optimal paths.
Engaged in continuous professional development, attending workshops on safety practices and customer service.
Kept accurate records of travel logs, maintenance, and incident reports, contributing to operational transparency.
Enhanced vehicle cleanliness and maintenance, conducting regular checks and cleanups.
Fostered positive team environment, sharing knowledge and tips with colleagues to enhance overall service quality.
Inspected bus for any mechanical issues before departure.
Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
Followed all relevant schedules for routes and arrivals.
Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
Developed and maintained positive relationships with passengers and other drivers.
Assisted passengers with inquiries and requests during trips.
Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
Verified cleanliness and tidiness of bus through regular cleaning.
Aided passengers with disabilities or special needs.
Operated large vehicles in difficult urban and rural conditions.
Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
Updated and maintained accurate trip logs and records.
Fostered safe bus environment by enforcing rules of conduct for passengers.
Inventoried bus emergency and first aid supplies and equipment.
Diffused potential passenger disputes with fairness and professionalism.
Calculated and collected fares from passengers.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.
Emptied trashcans and transported waste to collection areas.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Provided assistance to other staff members with cleaning of difficult areas.
Organized and used industrial cleaning products following strict safety procedures.
Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
Streamlined cleaning processes to increase efficiency without compromising on quality.
Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
Supported event setups and teardowns, ensuring venues were returned to their original state promptly.
Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
Fostered safer work environment by promptly addressing spills and potential hazards.
Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Cleaned walls and ceilings with special reach tools following regular schedule.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Responded immediately to calls from personnel to clean up spills and wet floors.
Maintained optimal supply levels to meet daily and special cleaning needs.
Maintained floor cleaning and waxing equipment.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Used organic-based chemicals to disinfect floors, counters and furniture.
Used power scrubbing and waxing machines to scrub and polish floors.
Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Operated buffers and burnishers to clean and polish floors.
Supervised supplies in inventory and submitted reorder requests.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Bus Driver
Birniebus
06.2016 - 12.2020
Kept bus interiors clean and tidy to provide comfortable passenger environments.
Completed pre- and post-trip bus inspections for safe passenger transportation.
Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Transported passengers safely along prescribed routes according to tight schedules.
Conducted pre-trip inspections of bus for safe operation.
Acted calmly, productively and professionally under pressure for helpful emergency response.
Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
Communicated regularly with central dispatch teams to report delays and route changes.
Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
Received excellent customer reviews for friendly, punctual transport services.
Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
Retained bus system, route and stop knowledge for informative customer advice.
Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
Performed minor maintenance tasks such as changing lights or checking tire pressure to ensure the safe operation of the bus at all times.
Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
Reduced fuel costs through careful route planning and efficient driving practices that maximized fuel economy without compromising timeliness or safety.
Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
Managed fare collection with accuracy, ensuring timely deposits and accurate record-keeping for company financial records.
Kept accurate records of travel logs, maintenance, and incident reports, contributing to operational transparency.
Implemented new scheduling system to better accommodate peak travel times and improve reliability.
Handled emergency situations with calm and decisive actions, safeguarding passengers and vehicle.
Maintained strict adherence to safety protocols, ensuring passenger and vehicle safety on all routes.
Fostered positive team environment, sharing knowledge and tips with colleagues to enhance overall service quality.
Engaged in continuous professional development, attending workshops on safety practices and customer service.
Increased route efficiency, avoiding traffic-heavy areas and choosing optimal paths.
Improved on-time performance with efficient route planning and time management.
Employed conflict resolution skills to manage disputes or concerns, maintaining peaceful travel environment.
Enhanced passenger satisfaction by providing timely, courteous service and addressing concerns promptly.
Actively participated in community outreach programs, representing company positively in public events.
Enhanced vehicle cleanliness and maintenance, conducting regular checks and cleanups.
Conducted thorough pre-trip and post-trip vehicle inspections to ensure operational safety, reporting any issues immediately.
Navigated through diverse weather conditions, guaranteeing safe arrival despite challenges.
Reduced fuel consumption and costs by implementing eco-friendly driving techniques.
Developed strong rapport with regular passengers, fostering welcoming and friendly environment.
Coordinated with dispatch team to manage unexpected delays or changes in route efficiently.
Assisted passengers with special needs, ensuring accessible and comfortable travel for everyone.
Streamlined ticketing process, making it faster and more efficient for passengers.
Improved communication, providing clear and helpful announcements for passengers regarding stops and delays.
Inspected bus for any mechanical issues before departure.
Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
Followed all relevant schedules for routes and arrivals.
Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
Developed and maintained positive relationships with passengers and other drivers.