Summary
Overview
Work History
Education
Skills
Organizations
Timeline
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June Warren-Pope

June Warren-Pope

Jackson,Mississippi

Summary

Seasoned and trustworthy individual re-entering the job market after a decade dedicated to family and personal growth. Brings over 20 years of hands-on experience in customer service, sales, and office management, including managing client relationships, handling high-volume communications, and promoting products and services. Skilled in making outbound and in-person sales calls, resolving customer concerns, and using digital tools to support remote work. Tech-savvy, adaptable, and eager to contribute to a dynamic remote team in a customer-facing role.

Overview

33
33
years of professional experience

Work History

Family Sabatical

The Warren-Popes
Franklinton, Louisiana
01.2015 - 06.2025
  • Dedicated time to full-time caregiving and household management, while maintaining strong organizational and communication skills.
  • Stayed current with evolving customer service practices and remote communication tools, including Zoom, email platforms, and CRM systems.
  • Managed schedules, coordinated appointments, and handled confidential information with care and attention to detail.
  • Developed and maintained strong interpersonal skills through community involvement and volunteer coordination.

Volunteer Coordinator

Holy Family Catholic Church
Franklinton, Louisiana
01.2016 - 05.2023
  • Planned events, created flyers, and managed communications
  • Answered questions and resolved issues for participants
  • Managed spreadsheets, emails, and outreach with minimal supervision
  • Collaborated remotely with others to meet deadlines

Office Manager

Austin Hills Veterinary Hospital
Franklinton , North CarolinaLouisiana
05.1992 - 12.2014
  • Managed front office operations for a busy veterinary clinic, including scheduling appointments, handling client communications via phone, email, and in-person, and maintaining patient records.
  • Delivered compassionate, professional customer service to pet owners, answering questions, coordinating care with veterinarians, and ensuring smooth visit experiences.
  • Handled sales by calling and speaking with customers in person about purchasing pet care products and services offered by the clinic.
  • Oversaw business financial accounts: processed invoices and payments, managed petty cash, tracked accounts receivable/payable, and assisted with payroll and budgeting.
  • Used practice management software and digital tools to manage calendars, maintain medical records, and streamline daily workflows.
  • Trained and supervised support staff, delegated administrative duties, and maintained an organized, efficient office environment.
  • Adapted quickly to remote tools and technologies for telehealth coordination and virtual client support when needed.

Education

Master of Science - Occupational Health And Safety

Columbia Southern University
Orange Beach, AL
12-2024

Bachelor of Science - Chemistry

University of Oklahoma
Norman, OK
05-1992

Skills

  • Customer service excellence
  • Sales calls and client engagement (22 years)
  • Appointment scheduling and calendar management
  • Client communication via phone, email, and chat
  • Remote work tools: Zoom, Slack, Microsoft Teams, Trello
  • Data entry and database management
  • Billing, invoicing, and accounts receivable/payable
  • Basic bookkeeping and financial record keeping
  • Problem-solving and conflict resolution
  • Team supervision and staff training
  • Time management and multitasking
  • Strong verbal and written communication
  • CRM software proficiency
  • Adaptability to new technology
  • Detail-oriented with strong organizational skills
  • Ability to work independently and in a team environment
  • Inventory and sales tracking
  • Product knowledge and upselling techniques
  • Dedicated home office with separate room, computer setup, and reliable high-speed internet

Organizations

  • American Red Cross — Volunteer (2015–Present)
  • Friends of Animal Rescue — Active Member (2018–Present)
  • Walk for MS — Participant and Fundraiser (2015–2023)

Timeline

Volunteer Coordinator

Holy Family Catholic Church
01.2016 - 05.2023

Family Sabatical

The Warren-Popes
01.2015 - 06.2025

Office Manager

Austin Hills Veterinary Hospital
05.1992 - 12.2014

Master of Science - Occupational Health And Safety

Columbia Southern University

Bachelor of Science - Chemistry

University of Oklahoma

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