June Watkins
Atoka,TN
Overview
26
26
years of professional experience
1
1
Certification
Work History
Billing Manager
Lifesigns
08.2017 - Current
- Reviewed billing problems, researched issues, and resolved concerns.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Worked with customers to develop payment plans and bring accounts current.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Established and checked coding procedures, monitored reports and updated internal files.
- Utilized financial software to prepare consolidated financial statements.
- Performed billing, collection, and reporting functions for office.
- Maintain File Maintenance within practice management system.
Verifications Supervisor/Employer Database Manager
LIFESIGNS
07.2011 - 07.2017
- Maintain database of employers and contracts
- Administrator for website access and security to multiple insurance company websites
- Analyze insurance payments to ensure accurate verifications
- Research major payers guidelines regarding Preventive Services
- Estimate patient's responsibility.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Led multiple projects simultaneously, adhering to strict deadlines and producing quality work
- Extracted system data, identifying challenges and proposing development solutions
- Supervised and trained staff providing leadership and supportive working environment
- Maintained trusted vendor relationships in support of quality data initiatives
- Provided reporting and technical expertise for maintenance of organizational processes
- Set up and controlled user access levels across databases to protect important data
- Modified databases to meet needs and goals determined during planning process
Reimbursement Specialist
Lifesigns
01.2010 - 07.2011
- Review charges and assign appropriate CPT codes
- Charge and payment entry
- Maintain Excel spreadsheet deposit log
- Balance daily payment entry and monthly deposits
- Electronic claim submission through clearinghouse.
- Billed and collected for claims submitted on clients' behalf.
- Followed up on denied and unpaid claims to resolve problems and obtain payments
- Coordinated with insurance providers to verify customer's policy benefits in relation to claims
- Employed clinical and billing codes expertise to correct billing inconsistencies
- Prevented delays and claim denials by correcting information prior to submission
- Trained department employees in proper billing and accounting procedures
- Created documents in accordance with payer guidelines and submitted to appropriate parties
Owner/Operator
WEBB SUPPLY, INC
01.2006 - 01.2010
- Customer Service Shipping and receiving
- Payroll
- Process tax reports
- Design and maintain Company website.
Reimbursement Supervisor
Accredo/Nova Factor
02.2000 - 01.2006
- Investigate and review claims and collection involving customers and third party payers
- Ensure all contract requirements are followed
- Generate and analyze reports to ensure all reimbursement goals are met
- Oversee team of employees and allocate work assignments
- Complete Performance Reviews annually and semi-annually
- Assist in setting individual and team goals
- Developed departmental goals, objectives, standards of performance, policies and procedures.
Insurance Analyst
ACCREDO/NOVA FACTOR
01.1999 - 01.2000
- Audit employee charts to insure accuracy in billing
- Process and approve/deny Financial Assistance Applications
- Coordinated and presented training classes for Reimbursement teams
- Identified potential problems and made recommendations for improvement.
Patient Account Representative
ACCREDO/NOVA FACTOR
01.1998 - 01.1999
- Verified benefits and ensured that accounts were set up properly
- Compiled itemized bills for patients
- Offered friendly customer service to patients while answering their questions regarding their accounts
- Worked with various payers
- Assisted in training new team members on billing procedures.
Education
Certified Professional Biller Training - CPB-Certified Professional Billing
AAPC
Online06.2021
Skills
- Certified Professional Coder (CPC)
- Customer Service
- Scheduling
- Insurance Billing
- Audits
- NextGen
- Professional Presentations
- RealMed
- Eligibility Verification
- Claims Processing
- Collections Processing
- Data Analysis
- Account Reconciliation
- Payment Processing
- Database Management
Certification
- CPC-Certified Professional Coder, AAPC - August 2010- Current
Timeline
Billing Manager
Lifesigns
08.2017 - Current
Verifications Supervisor/Employer Database Manager
LIFESIGNS
07.2011 - 07.2017
Reimbursement Specialist
Lifesigns
01.2010 - 07.2011
Owner/Operator
WEBB SUPPLY, INC
01.2006 - 01.2010
Reimbursement Supervisor
Accredo/Nova Factor
02.2000 - 01.2006
Insurance Analyst
ACCREDO/NOVA FACTOR
01.1999 - 01.2000
Patient Account Representative
ACCREDO/NOVA FACTOR
01.1998 - 01.1999
Certified Professional Biller Training - CPB-Certified Professional Billing
AAPC
Similar Profiles
Deepa SankarDeepa Sankar
Digital Patient Monitoring Specialist at LifesignsDigital Patient Monitoring Specialist at Lifesigns
Davenetta RussellDavenetta Russell
Customer Care Manager at LifesignsCustomer Care Manager at Lifesigns
Nikelia TaylorNikelia Taylor
Clinical Laboratory Director at LifeSignsClinical Laboratory Director at LifeSigns
Jonathan WigintonJonathan Wiginton
Process Specialist/Relief Shift Supervisor at Mitsubishi Chemical AmericaProcess Specialist/Relief Shift Supervisor at Mitsubishi Chemical America
Justin AndresJustin Andres
Field Service Supervisor/Associate Project Manager at S&MEField Service Supervisor/Associate Project Manager at S&ME