Junea Howard

• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Maintained regular and consistent attendance and punctuality.

• Selling customers what fits their lifestyles

Customer engagement

• Assisted in the creation of new incentive plans, contributing to improved sales performance and overall company growth.

• Organized sales area and work station to showcase products and boost sales.
• Monitored current trends to understand fashions and better serve customer needs.
• Developed strong relationships with clients, leading to increased repeat business and referrals.

• Cashier
• Sales Associate/Visual Merchandising Merchandising Floors
• Warehouse: Processed new products
• Stocked, tagged and displayed merchandise as required.
• Learned duties for various positions and provided backup at key times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.