Dynamic and dedicated Massage Therapist with extensive experience at Chateau Elan Resort & Winery, specializing in deep tissue and prenatal massage. Proven ability to enhance client satisfaction through exceptional service and strong relationship-building skills, resulting in increased client retention and positive feedback. Committed to continuous education and holistic wellness practices.
Overview
2027
2027
years of professional experience
Work History
Massage Therapist
Chateau Elan Resort & Winery
Provided therapeutic massage treatments to enhance client well-being and relaxation.
Assessed client needs to recommend appropriate massage techniques and modalities.
Maintained cleanliness and organization of treatment rooms and equipment for optimal hygiene.
Developed strong client relationships through effective communication and personalized service.
Collaborated with salon staff to ensure seamless operations and high-quality service delivery.
Adapted techniques based on client feedback to improve overall satisfaction and results.
Educated clients on post-treatment care to maximize benefits of massage therapy sessions.
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Provided clear, concise instructions to clients to prepare for massage services.
Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
Researched new techniques to stay up to date with trends and developments in massage therapy industry.
Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Evaluated client conditions to recommend appropriate massage therapy methods.
Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
Addressed specific client concerns through targeted therapeutic massage interventions.
Maintained client treatment records and designed long-term care programs for return customers.
Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
Maintained accurate client records for effective treatment planning and progress tracking.
Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
Boosted repeat business through outstanding customer service and personalized massage experiences.
Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
Received consistent positive feedback from clients after implementing new stretching techniques into massage sessions.
Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
Promoted wellness by educating clients on self-care and stress management techniques.
Contributed to the overall success of the spa by actively participating in team meetings and training sessions.
Assessed medical histories and conditions of clients to determine contraindications to massage services.
Offered aromatherapy, hot stones and cupping as part of massage treatments.
Collaborated with physical therapists and other medical professionals to provide holistic care.
Utilized advanced myofascial release techniques to alleviate chronic pain in clients suffering from conditions such as fibromyalgia or rheumatoid arthritis.
Improved overall client well-being with customized aromatherapy blends during massage sessions.
Engaged in continuous professional development to stay abreast of latest trends and techniques in massage therapy.
Adapted massage methods for clients with specific conditions such as pregnancy or sports injuries, facilitating safe and effective therapy.
Negotiated with suppliers to secure high-quality massage oils and supplies at competitive prices, enhancing client experience while managing costs.
Developed loyalty program that incentivized repeat visits, significantly boosting client retention rates.
Fostered calming and welcoming environment, which contributed to positive client feedback and increased referrals.
Provided deep tissue massages for alleviating chronic pain, resulting in significant client satisfaction and retention.
Implemented aromatherapy techniques to enhance therapeutic effects of massage treatments, enriching client experience.
Utilized feedback from clients to refine massage techniques and treatment approaches, continually improving service quality.
Improved client mobility with targeted therapeutic massage, addressing specific musculoskeletal issues.
Maintained accurate and up-to-date client records.
Sales Associate
Nordstrom
01.2001 - 11.2026
Assisted customers in product selection, enhancing overall shopping experience.
Maintained knowledge of current sales promotions and inventory availability.
Processed transactions accurately using point-of-sale systems.
Collaborated with team members to achieve daily sales goals and targets.
Server
Olive Garden
01.2000 - 12.2023
Provided outstanding service to elevate guest experience.
Pre-K Assistant Teacher
Legacy Academy
07.1998 - 12.2022
Optimized educational setting for pre-k students.
Server
Pappadeaux
03.2000 - 12.2019
Ensured a welcoming and hospitable environment for guests.
Massage Therapist
Jackie Yates Salon
01.2004 - 11.2016
Applied various massage techniques to meet client requirements.
Refined therapeutic spa experiences.
Utilized reflexology skills to improve client comfort and wellness.
Provided tailored prenatal massage services to expectant mothers.
Education
Certified Massage Therapy - Physiology And Anatomy
Atlanta School of Massage
Atlanta, GA
05.2003
High School Diploma - Military
Youth Challenge Academy
Fort Stewart, GA
06.1998
Skills
Deep tissue massage
Certification
MTC - Manual Therapy Certified
LMT - Licensed Massage Therapist
First Aid/CPR Certified
ACE - Adobe Certified Expert, Photoshop
Sales Manager Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Resolved product issue through consumer testing.
Successfully led swim training classes for participants of various ages.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Writing
Rock climbing
Barrel racing
Timeline
Massage Therapist
Jackie Yates Salon
01.2004 - 11.2016
Sales Associate
Nordstrom
01.2001 - 11.2026
Server
Pappadeaux
03.2000 - 12.2019
Server
Olive Garden
01.2000 - 12.2023
Pre-K Assistant Teacher
Legacy Academy
07.1998 - 12.2022
Certified Massage Therapy - Physiology And Anatomy