Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Interests
Timeline
Server

June Alice Smith

Dacula,GA

Summary

Dynamic and dedicated Massage Therapist with extensive experience at Chateau Elan Resort & Winery, specializing in deep tissue and prenatal massage. Proven ability to enhance client satisfaction through exceptional service and strong relationship-building skills, resulting in increased client retention and positive feedback. Committed to continuous education and holistic wellness practices.

Overview

2027
2027
years of professional experience

Work History

Massage Therapist

Chateau Elan Resort & Winery
  • Provided therapeutic massage treatments to enhance client well-being and relaxation.
  • Assessed client needs to recommend appropriate massage techniques and modalities.
  • Maintained cleanliness and organization of treatment rooms and equipment for optimal hygiene.
  • Developed strong client relationships through effective communication and personalized service.
  • Collaborated with salon staff to ensure seamless operations and high-quality service delivery.
  • Adapted techniques based on client feedback to improve overall satisfaction and results.
  • Educated clients on post-treatment care to maximize benefits of massage therapy sessions.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
  • Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
  • Addressed specific client concerns through targeted therapeutic massage interventions.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
  • Maintained accurate client records for effective treatment planning and progress tracking.
  • Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
  • Boosted repeat business through outstanding customer service and personalized massage experiences.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
  • Received consistent positive feedback from clients after implementing new stretching techniques into massage sessions.
  • Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
  • Promoted wellness by educating clients on self-care and stress management techniques.
  • Contributed to the overall success of the spa by actively participating in team meetings and training sessions.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.
  • Offered aromatherapy, hot stones and cupping as part of massage treatments.
  • Collaborated with physical therapists and other medical professionals to provide holistic care.
  • Utilized advanced myofascial release techniques to alleviate chronic pain in clients suffering from conditions such as fibromyalgia or rheumatoid arthritis.
  • Improved overall client well-being with customized aromatherapy blends during massage sessions.
  • Engaged in continuous professional development to stay abreast of latest trends and techniques in massage therapy.
  • Adapted massage methods for clients with specific conditions such as pregnancy or sports injuries, facilitating safe and effective therapy.
  • Negotiated with suppliers to secure high-quality massage oils and supplies at competitive prices, enhancing client experience while managing costs.
  • Developed loyalty program that incentivized repeat visits, significantly boosting client retention rates.
  • Fostered calming and welcoming environment, which contributed to positive client feedback and increased referrals.
  • Provided deep tissue massages for alleviating chronic pain, resulting in significant client satisfaction and retention.
  • Implemented aromatherapy techniques to enhance therapeutic effects of massage treatments, enriching client experience.
  • Utilized feedback from clients to refine massage techniques and treatment approaches, continually improving service quality.
  • Improved client mobility with targeted therapeutic massage, addressing specific musculoskeletal issues.
  • Maintained accurate and up-to-date client records.

Sales Associate

Nordstrom
01.2001 - 11.2026
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained knowledge of current sales promotions and inventory availability.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to achieve daily sales goals and targets.

Server

Olive Garden
01.2000 - 12.2023

Provided outstanding service to elevate guest experience.

Pre-K Assistant Teacher

Legacy Academy
07.1998 - 12.2022

Optimized educational setting for pre-k students.

Server

Pappadeaux
03.2000 - 12.2019

Ensured a welcoming and hospitable environment for guests.

Massage Therapist

Jackie Yates Salon
01.2004 - 11.2016

Applied various massage techniques to meet client requirements.

Refined therapeutic spa experiences.

Utilized reflexology skills to improve client comfort and wellness.

Provided tailored prenatal massage services to expectant mothers.

Education

Certified Massage Therapy - Physiology And Anatomy

Atlanta School of Massage
Atlanta, GA
05.2003

High School Diploma - Military

Youth Challenge Academy
Fort Stewart, GA
06.1998

Skills

Deep tissue massage

Certification

  • MTC - Manual Therapy Certified
  • LMT - Licensed Massage Therapist
  • First Aid/CPR Certified
  • ACE - Adobe Certified Expert, Photoshop
  • Sales Manager Certificate

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Resolved product issue through consumer testing.
  • Successfully led swim training classes for participants of various ages.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Interests

Writing

Rock climbing

Barrel racing

Timeline

Massage Therapist

Jackie Yates Salon
01.2004 - 11.2016

Sales Associate

Nordstrom
01.2001 - 11.2026

Server

Pappadeaux
03.2000 - 12.2019

Server

Olive Garden
01.2000 - 12.2023

Pre-K Assistant Teacher

Legacy Academy
07.1998 - 12.2022

Certified Massage Therapy - Physiology And Anatomy

Atlanta School of Massage

High School Diploma - Military

Youth Challenge Academy

Massage Therapist

Chateau Elan Resort & Winery