Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juneau Thomas

Saint Paul,MN

Summary

Dynamic and dedicated professional with extensive experience in customer service at Walmart. Proven ability to enhance customer satisfaction through effective communication and cash handling skills. Recognized for exceptional teamwork and a strong work ethic, consistently maintaining a clean and organized environment while training new staff to uphold service excellence.

Overview

10
10
years of professional experience

Work History

Pca/ Caregiver

Home 1st Choice
03.2025 - Current
  • Assisted patients with daily living activities, promoting independence and comfort.
  • Maintained a clean and safe environment for patients through regular housekeeping tasks.
  • Monitored patient vital signs, reporting changes to nursing staff promptly.
  • Supported patient mobility by aiding with transfers and ambulation exercises.

Assistant Manager

Dollar Tree
08.2024 - 03.2025
  • Assisted in training new associates on store policies and customer service standards.
  • Executed inventory management processes to ensure accurate stock levels and product availability.
  • Collaborated with team members to enhance store layout for improved customer flow and engagement.
  • Oversaw daily operations, ensuring compliance with safety and operational protocols.
  • Mentored team members, enhancing skills and improving overall performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Cashier, Customer Service Money Center

Walmart
02.2023 - 10.2024
  • Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
  • Assisted customers with product inquiries, providing exceptional service and support.
  • Maintained cleanliness and organization of checkout area, promoting a welcoming environment.
  • Collaborated with team members to streamline operations and enhance customer experience.

Cashier, Cook

Portillo's Restaurant Group
10.2023 - 07.2024
  • Processed customer transactions efficiently and accurately, ensuring a positive shopping experience.
  • Maintained clean and organized checkout area to enhance operational efficiency.
  • Assisted customers in product inquiries, providing exceptional service and support.
  • Managed cash register operations, balancing cash drawers at the end of shifts.
  • Prepared and cooked diverse menu items, ensuring quality and presentation standards.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier , Line Cook

Famous Dave's Bar-B-Que
12.2021 - 12.2022
  • Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
  • Managed cash register operations, including balancing cash drawers at start and end of shifts.
  • Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
  • Assisted with inventory management by restocking shelves and organizing products as needed.
  • Collaborated with team members to maintain cleanliness and organization in the work area.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Prepared ingredients and maintained kitchen cleanliness to ensure efficient workflow.
  • Executed precise cooking techniques for menu items, enhancing plate presentation and flavor consistency.
  • Maintained cleanliness and organization of kitchen workstations, ensuring compliance with food safety regulations.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Checked food temperature regularly to verify proper cooking and safety.

Cashier, Team Lead, Assistant Manager

Firehouse Subs
05.2015 - 12.2020
  • Assisted patients with daily living activities, promoting independence and comfort.
  • Maintained a clean and safe environment for patients through regular housekeeping tasks.
  • Monitored patient vital signs, reporting changes to nursing staff promptly.
  • Supported patient mobility by aiding with transfers and ambulation exercises.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and reconciliations.
  • Supervised cashier team performance, providing feedback to enhance productivity and teamwork.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Supervised daily store operations to ensure efficient workflow and customer satisfaction.

Education

American History

Paul Robeson High School
6800 S. Normal Ave. Chicago IL, 60621
06.2002

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Team collaboration
  • Cash handling and management
  • Order taking
  • Refunds and exchanges
  • Merchandise restocking
  • Refund handling
  • Staff training

Timeline

Pca/ Caregiver

Home 1st Choice
03.2025 - Current

Assistant Manager

Dollar Tree
08.2024 - 03.2025

Cashier, Cook

Portillo's Restaurant Group
10.2023 - 07.2024

Cashier, Customer Service Money Center

Walmart
02.2023 - 10.2024

Cashier , Line Cook

Famous Dave's Bar-B-Que
12.2021 - 12.2022

Cashier, Team Lead, Assistant Manager

Firehouse Subs
05.2015 - 12.2020

American History

Paul Robeson High School

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Juneau Thomas