Juney Van Deventer
Shoreham,RI
Summary
Organized Manager's Assistant accomplished in handling wide-ranging clerical needs in busy environments. Offers excellent writing abilities and expertise in file management. Helps keep office running smoothly with strengths in multitasking and independent problem-solving. Friendly Food and Beverage Attendant brings talents in customer service, order taking and addressing customer complaints. Punctual and responsible individual familiar with basic kitchen equipment operations and food and hygiene safety regulations. Recognized for outstanding stamina and scheduling flexibility. Organized offering 3 years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.
Overview
9
9
years of professional experience
Work History
Dining Room Attendant
Ballard’s Beach Resort
05.2024 - Current
- Works closely with the host staff to clean and turnover tables efficiently
- Ensures that all glassware, silverware, china and linen are clean, polished and organized
- Ensures that there is a sufficient supply of setups for the shift
- Clears tables of dishes, glasses, silverware, food and other items
- Resets tables in accordance with Club procedures
- Fills water glasses at the time diners are seated, delivers bread and butter and refills non-alcoholic beverages
- Completes all opening, closing, and running side work
- Leaves work area clean, organized and stocked for the next shift
- Transports soiled linen to the laundry
- Vacuums floors and ensures that there is no debris on the floor
- Assists service staff to ensure members/guests have an excellent dining experience, which also includes running food items to tables
- Communicates with members, co-workers, management, and the public in a courteous and professional manner
- Conforms with and abides by all regulations, policies, work procedures and instructions
- Exhibits and maintains a professional demeanor and grooming standards to reflect a positive image
- Performs other duties as assigned by the Food & Beverage Manager and Dining Room Managers
Sales Consultant
FinFix Group (Pty) Ltd
10.2023 - 12.2023
- Calling client who enquired about our services
- Calculating quotes
- Receiving and responding to emails
- Evaluating client credit reports
- Reaching daily KPI set by manager.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Au Pair
Cultural Care Au Pair
01.2021 - 01.2023
- Supported household operations by completing laundry, cooking meals, and performing light cleaning
- Maintained organized and clean children's areas
- Enforced rules to teach good manners and maintain safe environment
- Cared for 2 children ages 7 to 11.
- Helped with homework, studying, and reading to enhance learning.
• Employed positive guidance strategies to encourage children and improve
behavior.
• Provided transportation to school, extracurricular activities, and other
appointments.
• Maintained a safe environment in the home by monitoring visitors and
adhering to household rules.
• Participated in family events such as birthday parties or holidays
celebrations.
• Managed light housekeeping duties including laundry, grocery shopping
and errands. - Applied positive behavior management techniques to enhance social interactions and emotional development.
Ticket Office Assistant Manager
North American Midway Entertainment
06.2017 - 11.2019
- Training for ticket sellers
- Working with money
- Booth assignments
- Cash-outs
- Cashing people out on Computer
- Work assignments for Ticket Seller Supervisors
- Assistant manager duties
- Working out employee schedule
- Time sheets for all staff
- Helping with customer complaints
- Monitored office inventory to maintain supply levels
- Enforced company policies and procedures to strengthen operational standards across departments
- Drafted agendas, meeting notes and other documents to enhance collaborative process
- Managed office operations and procedures to ensure organizational effectiveness, efficiency, and safety
- Provided administrative support to senior management staff
- Organized travel arrangements for staff members as requested
- Coordinated with vendors for office supplies and equipment maintenance
- Tracked employee attendance records and vacation requests
- Supported HR functions such as onboarding new employees, conducting interviews, administering benefits
- Prepared payroll information for submission to external payroll services provider
- Scheduled job interviews with potential candidates upon request.
Manager
Angels and Grace Catering
01.2016 - 01.2017
- Stock taking
- Ordering stock
- Cash-up
- Working with cash
- Invoice filing
- Receiving stock
- Training new employees
- Managing front of house and kitchen
- Monitored staff performance and addressed issues
- Enforced customer service standards and resolved customer problems to uphold quality service
- Trained employees on additional job positions to maintain coverage of roles
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
- Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
Gelato Chef/Assistant Manager
Aroma Gelato & Waffle Lounge
07.2015 - 01.2016
- Cash-up
- Making Gelato
- Receiving of goods
- Invoice filing
- Stock taking
- Giving training to new employees
- Manager duties when Manager is not there
- Organized schedules, workflows, and shift coverage to meet expected business demands
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Collaborated with store manager to develop strategies for achieving sales and profit goals
- Initiated inventory control measures to manage and replenish stock, maintain cost levels, and meet customer demand
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Education
NQF 6 Diploma in Financial Accounting -
Boston City Campus & Business College
02.2024
168H Level 5 TEFL Certificate - undefined
The TEFL Academy
12.2018
Level 2 Diploma - undefined
Steyn's Culinary School
01.2016
High School Diploma - undefined
Hoërskool Die Wilgers
12.2014
Skills
- Safety Awareness
- Culture-Based Activities
- Safety Understanding
- Cleaning Procedures
- Service prioritization
- Dining area maintenance
- Guest service
- Table setup
- Food safety understanding
- Setting up tables
- Safe Food Handling
- Customer Engagement
References
- Steven Filippi, steven@ballardsbi.com, +1 401-744-2230, Ballard’s Beach Resort
- Suzanne Filippi, suzfilippi@gmail.com, +1 646-279-9538, Cultural Care Au Pair
- Holly Thorsteinson, holly@redriverex.com, +1 204-390-3429, North American Midway Entertainment
Languages
Afrikaans
Native or Bilingual
English
Native or Bilingual
Timeline
Dining Room Attendant
Ballard’s Beach Resort
05.2024 - Current
Sales Consultant
FinFix Group (Pty) Ltd
10.2023 - 12.2023
Au Pair
Cultural Care Au Pair
01.2021 - 01.2023
Ticket Office Assistant Manager
North American Midway Entertainment
06.2017 - 11.2019
Manager
Angels and Grace Catering
01.2016 - 01.2017
Gelato Chef/Assistant Manager
Aroma Gelato & Waffle Lounge
07.2015 - 01.2016
NQF 6 Diploma in Financial Accounting -
Boston City Campus & Business College
168H Level 5 TEFL Certificate - undefined
The TEFL Academy
Level 2 Diploma - undefined
Steyn's Culinary School
High School Diploma - undefined
Hoërskool Die Wilgers
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