Siteng Yang
Staten Island,NY
Summary
"Compassionate Nursing Student and Pharmacy Technician with experience in high-volume retail and clinical environments. Skilled in managing complex tasks effectively under pressure while prioritizing patient safety and quality care. Seeking to leverage pharmacy expertise and acute care training in an Emergency Department role to enhance patient outcomes."
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Staten Island, New York
09.2024 - Current
- Collaborated with pharmacists to ensure accurate prescription verification and identify potential drug interactions.
- Prepared and labeled medications for dispensing in compliance with safety protocols.
- Educated patients on medication usage and potential side effects to enhance understanding and adherence.
- Operated pharmacy software to process prescriptions and maintain patient records.
- Teamed with peers, technicians, and pharmacists to prioritize and complete orders.
- Resolved customer complaints efficiently, ensuring patient satisfaction and maintaining a professional demeanor.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Maintained a clean and organized work environment to promote efficiency and safety.
Associate
Abercrombie & Fitch
Staten Island, New York
02.2022 - 10.2023
- Facilitated team projects through clear communication and collaboration.
- Introduced innovative ideas and solutions that improved team performance.
- Identified the needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Guided colleagues to foster a collaborative work environment.
- Achieved cost savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Associate
HomeGoods, TJX Companies
Buffalo, New York
09.2020 - 12.2021
- Collaborated with team members to ensure a clean and welcoming shopping environment.
- Developed strong customer relationships through attentive and friendly service.
- Assessed and addressed customer needs promptly and efficiently.
- Trained new associates on store operations, policies, and procedures.
- Maintained positive working relationships with fellow staff and management.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Ensured compliance with company safety regulations at all times while on the job.
Education
Associate of Applied Science - Nursing
College of Staten Island
Staten Island, NY12-2025
Skills
- Pharmacovigilance
- Quality assurance
- Patient counseling
- Safety protocol compliance
- Inventory management
- Attention to detail
- Time management
- Team collaboration
- Customer service
- Problem-solving skills
- Stress management
- Communication
Languages
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Pharmacy Technician
CVS Pharmacy
09.2024 - Current
Associate
Abercrombie & Fitch
02.2022 - 10.2023
Associate
HomeGoods, TJX Companies
09.2020 - 12.2021
Associate of Applied Science - Nursing
College of Staten Island