Junez Valiente
St Louis,MO
Summary
Field Service Technician with hands-on experience installing, configuring, and repairing medical equipment in customer settings. Skilled in diagnostics, preventive maintenance, software updates, and minor repairs. Strong focus on clear documentation, customer communication, and fast problem resolution.
Overview
18
18
years of professional experience
Work History
Field Service Technician
Becton Dickinson (BD)
St Louis, Missouri
01.2026 - Current
- Installed and configured BD medical devices at customer sites.
- Troubleshot equipment failures using manuals and diagnostic tools.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Completed preventive maintenance on field service equipment.
- Replaced worn parts and corrected device performance issues.
- Troubleshot electronic circuits and systems, identifying and resolving malfunctions.
- Disassembled defective machines for repair or replacement of parts.
- Documented service visits and repairs, enhancing customer communication.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Minimized customer callbacks and equipment failure through thorough job reviews.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Inspected and tested mechanical products to locate defects or malfunctions.
- Prepared detailed reports documenting service activities performed on each job site.
- Updated software applications and maintained customer records.
- Repaired machines, equipment or structures using tools or equipment.
- Dismantled machines, equipment, or devices to access and remove defective parts.
- Maintained machinery efficiency by thoroughly cleaning and lubricating essential parts, including shafts and bearings.
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Performed preventive maintenance on field service equipment.
- Documented service visits, repairs, and customer communication.
Lead Pharmacy Technician
Department of Veterans Affairs
St Louis, Missouri
12.2021 - 08.2025
- Supervised pharmacy technician workflows in Veterans Affairs outpatient pharmacy.
- Prepared and dispensed medications using VistA and pharmacy systems.
- Coordinated sterile compounding and hazardous drug handling tasks.
- Trained pharmacy staff on medication filling and safety practices.
- Monitored inventory levels and restocked pharmacy supplies and medications.
- Assisted Veterans with prescription questions and service coordination.
- Managed inventory processes by rotating stock, removing expired or damaged products, and resolving discrepancies in drug counts.
- Oversaw comprehensive inventory management, including ordering, stocking, and tracking expiration dates.
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Restocked pharmacy shelves with medications and supplies for optimal organization. Ordered supplies to maintain inventory.
- Prepared sterile products according to established standards and procedures.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Monitored staff productivity levels and provided guidance when needed.
- Conducted regular audits of drug inventories to identify discrepancies and ensure compliance with safety standards.
- Dispensed appropriate medications while adhering to all state laws governing controlled substances.
- Maintained accurate records of medication dispensing and inventory.
- Developed and maintained positive relationships with patients and healthcare providers.
- Processed VA procurement requests, purchase orders, and contract files.
Procurement Assistant/Lead Pharmacy Technician
Department of Veterans Affairs
St Louis, Missouri
12.2021 - 08.2025
- Coordinated vendor communication for quotes and order status.
- Prepared procurement reports for acquisition and fiscal staff.
- Supported purchase card transactions and supporting documentation review.
- Resolved invoice discrepancies with vendors and finance staff.
- Assisted contracting staff with sourcing, ordering, and file maintenance.
- Ensured that all purchases are made according to company policies and procedures.
- Prepared purchase orders, requisitions and other documents related to purchasing activities.
- Assisted in reviewing and analyzing potential vendors to determine the most suitable for procurement of goods and services.
- Resolved any discrepancies between vendor invoices and purchase orders.
- Researched and identified new suppliers for essential supplies to enhance procurement options.
- Conducted research on competitive pricing and product availability.
- Managed inventory levels by monitoring usage trends and placing orders accordingly.
- Negotiated quality, price, delivery, and payment terms with suppliers to secure favorable agreements.
- Liaised with contractors and suppliers, streamlining delivery of goods and services through to completion of payment.
- Provided support in resolving disputes arising from incorrect shipment or defective items.
- Maintained accurate records of all purchases, invoices, and payments.
- Contacted vendors to determine order status and communicate discrepancies with shipments.
- Verified warehouse received accurate and timely inventory by regularly consulting database.
- Ensured quality of purchased products by conducting thorough inspections.
- Evaluated offers from vendors and negotiated better prices or terms.
- Reviewed purchase orders for accuracy and compliance with company policies.
- Traced missing material and shipments through vendor and customer communications.
- Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
- Decreased spending by locating new suppliers through industry networking and sourcing cost-effective products.
Pharmacy Technician
Department of Veterans Affairs
St Louis, Missouri
06.2008 - 12.2021
- Processed outpatient prescriptions using VistA and pharmacy support systems.
- Prepared sterile and nonsterile medications under pharmacist supervision.
- Retrieved medications from automated dispensing cabinets and stock locations.
- Verified prescription labels against orders for accuracy and completeness.
- Assisted veterans with prescription pickup and addressed medication inquiries to enhance patient service.
- Managed medication inventory and ensured all stock was within expiration dates to maintain safe dispensing.
- Supported pharmacists with controlled substance handling and documentation.
- Ensured cleanliness of equipment to support safe and effective pharmacy operations. and maintained compliance with VA pharmacy procedures.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Organized pharmacy work areas to streamline workflow and improve accessibility for staff and patients. so that everything was easily accessible when needed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Verified prescriptions and drug labels, documents, and packages.
- Interpreted and processed medication orders under supervision of pharmacist.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Prepared prescription transfers to other pharmacies.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Education
Associate of Applied Science - Electronics Engineering Technologies
ITT Technical Institute
Earth City, MO09-2001
Skills
- Medical device installation
- Medical device calibration
- Equipment Repair
- Repair and installation
- Preventive maintenance
- Equipment troubleshooting
- Troubleshooting and repair
- Circuit diagnostics
- Software configuration
- Software reimaging
- Inventory management
Timeline
Field Service Technician
Becton Dickinson (BD)
01.2026 - Current
Lead Pharmacy Technician
Department of Veterans Affairs
12.2021 - 08.2025
Procurement Assistant/Lead Pharmacy Technician
Department of Veterans Affairs
12.2021 - 08.2025
Pharmacy Technician
Department of Veterans Affairs
06.2008 - 12.2021
Associate of Applied Science - Electronics Engineering Technologies
ITT Technical Institute