Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

JUNG HONG

Hacienda Heights,California

Summary

Analytical mind with a dedication and devotion to expanding subject knowledge and workplace competencies through excellence of execution; highly adaptable in both mental and physical aspects of the work spectrum.

Overview

12
12
years of professional experience

Work History

Morex Enterprises, Inc
05.2023 - 06.2024
  • Managed and optimized the company’s social media accounts, resulting in +267.2% accounts reached, +285.7% accounts engaged, and +84.5% total followers in the first two months
  • Designed and created visually appealing marketing materials, including videos and emails, to promote products and increase brand awareness
  • Provided analytic reports on digital campaigns using Google Ads, SEMrush, and
  • BigCommerce to influence future marketing strategies.

LYFT Driver Partner

UBER/LYFT UBER
04.2022 - 05.2023
  • Transportation of clients promptly and safely while properly operating navigation
  • Creation and usage of excel spreadsheets for mileage, maintenance, QuickBooks, receipts, and bookkeeping
  • Creation and usage of excel spreadsheets for mileage, maintenance, QuickBooks, receipts, and bookkeeping
  • Operated as an independent contractor for two transportation companies, maintaining an average rating of 4.98 out of 5.00.

Amazon Driver Partner

Amazon
04.2022 - 05.2023
  • Accurate counting, scanning, inspecting, and organization of packages before on route for destinations
  • Independently made decisions based upon the best interests of the customers in an ever- changing scenario
  • Successfully delivered throughout Los Angeles County, San Gabriel Valley, and Orange
  • County.

Shipping and Receiving Clerk

SPRINGTOWN INCORPORATED
06.2017 - 04.2022
  • Demonstrated ability to work well under pressure, organized and prioritized work assignments, and met established deadlines
  • Processed orders utilizing DHL, FedEx, UPS, and USPS shipping manager tools
  • Prepared bills of lading, invoice packing lists, bar code labels of international and domestic shipping.

Q/A-Q/C
05.2012 - 05.2017
  • Answered phones and emails responding to customer requests of order, billing, technical and general customer service inquiries
  • Processed orders utilizing DHL, FedEx, UPS, New York Topflight shipping manager tools, while simultaneously assisting salespeople in a timely manner
  • Assessed solids and prints of fabrics in conformance with quality control requirements and production specifications.

INTERNATIONAL Customer Service

UNITED FABRICS
  • Shipping/Receiving, and

Education

Certified Billing and Coding Specialist National Healthcareer Association -

Skills

  • Leadership Decision-making
  • Teamwork Quick learner
  • Problem-solving Bilingual

Interests

GRADUATION OF PLDC (PRIMARY LEADERSHIP DEVELOPMENT COURSE), 8th United States Army, Camp Jackson HIGH SCHOOL DIPLOMA Green Pastures Academy, Los Angeles, CA

Timeline

Morex Enterprises, Inc
05.2023 - 06.2024

LYFT Driver Partner

UBER/LYFT UBER
04.2022 - 05.2023

Amazon Driver Partner

Amazon
04.2022 - 05.2023

Shipping and Receiving Clerk

SPRINGTOWN INCORPORATED
06.2017 - 04.2022

Q/A-Q/C
05.2012 - 05.2017

INTERNATIONAL Customer Service

UNITED FABRICS

Certified Billing and Coding Specialist National Healthcareer Association -

JUNG HONG