Jungjoon Lee
Minneapolis,MN
Summary
Dedicated professional with strong customer service, multitasking, and time management skills. Committed to delivering exceptional experiences for every customer. Proficient in effective communication and building positive interactions.
Overview
4
4
years of professional experience
Work History
Cashier
Century College Bookstore
White Bear Lake, MN
04.2022 - 12.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
Assistant Sales Associate
Balenciaga Korea
Gangnam-Gu, Seoul
11.2019 - 12.2020
- Assisted customers with product selection and purchase decisions.
- Provided customer service in a timely manner, including answering questions and resolving complaints.
- Greeted customers upon entering the store and provided them with assistance as needed.
- Managed inventory levels to ensure availability of products for customers.
- Maintained a clean and orderly sales floor at all times.
- Restocked shelves with new merchandise as needed.
- Processed payments using cash registers or other point-of-sale systems.
- Attended staff meetings to stay updated on new products, services, promotions.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, product, and service information.
- Monitored competitors' prices and activities to stay competitive in the marketplace.
Education
Bachelor of Arts - Clinical Psychology
Augsburg University
Minneapolis, MN05-2026
Associate of Arts - Transfer Pathaway For Psychology
Century College
White Bear Lake, MN05-2024
Skills
- Team support and assistance
- Stock management
- Sales Presentations
- Point of sale operation
- Customer Needs Assessment
Languages
English
Professional
korean
Professional
Affiliations
- Served in Republic of Korea Army 2017.11.13-2019.07.20
Timeline
Cashier
Century College Bookstore
04.2022 - 12.2023
Assistant Sales Associate
Balenciaga Korea
11.2019 - 12.2020
Bachelor of Arts - Clinical Psychology
Augsburg University
Associate of Arts - Transfer Pathaway For Psychology
Century College
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