Jungmin Yun
Summary
Results-driven Quality Control Specialist with extensive experience in quality management, process improvement, and cross-departmental collaboration. Skilled in optimizing operational efficiency by implementing effective systems for scrap management, issue resolution, and turnaround time (TAT) reduction. Proven track record in analyzing data, solving complex problems, and enhancing customer satisfaction through proactive RMA request handling and product quality improvements. Adept at managing multiple tasks simultaneously, improving workflows, and maintaining clear communication with teams and customers. Strong attention to detail, data analysis, and project management skills, with a commitment to driving continuous improvement in quality control processes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Quality Control Inspector
Electro Tech Services
07.2023 - Current
- Design and implement a 'Master File' to integrate and manage data across departments, significantly reducing processing time from 4 days to 0.9 days .
- Maintain smooth communication with customers and provide effective solutions for product quality issues through RMA requests, enhancing customer satisfaction and contributing to positive company image.
- Continuously assess quality control procedures and implement data-driven solutions to improve workflow efficiency, reduce errors, and enhance overall product quality.
Education
Bachelor of Science - Mechanical Engineering
Korea National University of Transportation
Korea08-2023
Skills
- Quality control
- Data Analysis and Reporting
- Problem Solving and Root Cause Analysis
- Customer Communication
- Project Management
- Time Management
Languages
English
Full Professional
Korean
Native or Bilingual
Certification
- Microsoft Office Specialist (MOS) Certification
Timeline
Quality Control Inspector
Electro Tech Services
07.2023 - Current
- Microsoft Office Specialist (MOS) Certification
Bachelor of Science - Mechanical Engineering
Korea National University of Transportation
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