Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jungmin Yun

Summary

Results-driven Quality Control Specialist with extensive experience in quality management, process improvement, and cross-departmental collaboration. Skilled in optimizing operational efficiency by implementing effective systems for scrap management, issue resolution, and turnaround time (TAT) reduction. Proven track record in analyzing data, solving complex problems, and enhancing customer satisfaction through proactive RMA request handling and product quality improvements. Adept at managing multiple tasks simultaneously, improving workflows, and maintaining clear communication with teams and customers. Strong attention to detail, data analysis, and project management skills, with a commitment to driving continuous improvement in quality control processes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Quality Control Inspector

Electro Tech Services
07.2023 - Current
  • Design and implement a 'Master File' to integrate and manage data across departments, significantly reducing processing time from 4 days to 0.9 days .
  • Maintain smooth communication with customers and provide effective solutions for product quality issues through RMA requests, enhancing customer satisfaction and contributing to positive company image.
  • Continuously assess quality control procedures and implement data-driven solutions to improve workflow efficiency, reduce errors, and enhance overall product quality.

Education

Bachelor of Science - Mechanical Engineering

Korea National University of Transportation
Korea
08-2023

Skills

  • Quality control
  • Data Analysis and Reporting
  • Problem Solving and Root Cause Analysis
  • Customer Communication
  • Project Management
  • Time Management

Languages

English
Full Professional
Korean
Native or Bilingual

Certification

  • Microsoft Office Specialist (MOS) Certification

Timeline

Quality Control Inspector

Electro Tech Services
07.2023 - Current
  • Microsoft Office Specialist (MOS) Certification

Bachelor of Science - Mechanical Engineering

Korea National University of Transportation
Jungmin Yun