Results-driven Quality Control Specialist with extensive experience in quality management, process improvement, and cross-departmental collaboration. Skilled in optimizing operational efficiency by implementing effective systems for scrap management, issue resolution, and turnaround time (TAT) reduction. Proven track record in analyzing data, solving complex problems, and enhancing customer satisfaction through proactive RMA request handling and product quality improvements. Adept at managing multiple tasks simultaneously, improving workflows, and maintaining clear communication with teams and customers. Strong attention to detail, data analysis, and project management skills, with a commitment to driving continuous improvement in quality control processes.